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CalifasGirl

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exchange ad credits for membership credits?

I have a huge number of ad credits that I will never use. Could I exchange them for membership credits instead? :ponder:
 

TUGBrian

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no, ad credits are a bonus to membership...not the other way around =)
 

SignoraEdie

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Finding my previous reviews

Is there a quick way to locate the reviews that I have written OR to see how many I have submitted? I have checked my account page but do not see anything that reflects that.
 

TUGBrian

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its not linked that way, when they get submitted an email is sent (for historical backup)...and thats linked to your account in our membership database.

When its time to renew, we merely reference the review submission emails and extend as applicable.
 

SignoraEdie

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Thanks, Brian. I thought I wrote a review for Inn at the Opera in SF but cannot find it posted...lesson learned, save emails from TUG! :)
 

TUGBrian

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whenever a review is successfully submitted, you get both an on screen THANK YOU, an instant email thank you, and both myself and the review manager also get a copy of the review in email.

if none of these happened, we did not recieve the review.
 

SherryS

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whenever a review is successfully submitted, you get both an on screen THANK YOU, an instant email thank you, and both myself and the review manager also get a copy of the review in email.

if none of these happened, we did not recieve the review.

Brian, I submitted a review a few months ago for Florida Bay Club that was eligible for a membership extension. My review has posted, but I did not get an email, nor has my membership been extended. (I submitted the review when I had very poor coverage for my computer connection.)
Could you please check on this for me? Thanks!
 

TUGBrian

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for membership issues please send me an email to tug@tug2.net
 

rickandcindy23

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Wyndham Founder; Disney OKW & SSR; Marriott's Willow Ridge and Shadow Ridge,Grand Chateau; Val Chatelle; Hono Koa OF (3); SBR(LOTS), SDO a few; Grand Palms(selling); WKORV-OF ,Westin Desert Willow.
I submitted a review twice for Westin Ka'anapali KAA, and not once did it post to the review section. Something isn't working. Yes, I did get the thank you for the review message, but where is the review?

I was going to submit an additional review for the Hono Koa and am waiting to see if my other one ever shows up. It's been days....
 

TUGBrian

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I show your kaa review was submitted just fine.
 

rickandcindy23

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So do the reviews not show right away? Mine is not there yet. Still says like 156 days since the last review of KAA.
 

TUGBrian

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no, it hasnt been posted until the review manager logs in and approves it.
 

SherryS

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Hi Brian,

I've written to this email address but haven't gotten a response. I don't know if I'm missing getting something in my inbox.

It took me two tries before I was able to get a response. I suggest trying again!
 

DeniseM

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Brian literally gets thousands of emails a day, so be sure the subject of your email is very specific.
 

Quilter

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Still no response via email or on this thread. My membership expired at the beginning of September. At that time I asked if I submitted a review for an upcoming trip could I get an extension. I didn't get a response but wrote a review of Trapp Family Lodge anyway and and sent it to the above email. Still no response. Even though I'm still listed as a member and not a guest, I can't log into the Database to see if it was posted.

I thought it was a pretty good review.
 

DeniseM

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The last on posted was by mollydog: Date Of Visit - Apr 01, 2011
Date Of Review - May 09, 2011

According to the link, a 6 mo. membership extension is being offered.

The area Rep. is Kathy Pitch and here is a link to contact here - http://tug2.com/RnR/RepLinks.aspx?ResortArea=14
 

lindner

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ad credits?

When we pay for renewal, we get 25 ad credits. If we write enough reviews to get a years renewal, do we also get 25 ad credits?
 

TUGBrian

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no....the ad credits are a bonus for paid renewal.

you can exchange a review credit for an ad credit if you like, they are both worth about the same.
 

Quiet Pine

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How Long Before Review Credit Extends Membership

I submitted a review of HSC Hotel Santa Clara on December 9. It has posted. A review credit hasn't yet extended my membership. In the past, I thought it took a week or two to appear. Just wondering...
 
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TUGBrian

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is your membership up for renewal?
 

dioxide45

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I submitted a review of HSC Hotel Santa Clara on December 9. It has posted. A review credit hasn't yet extended my membership. In the past, I thought it took a week or two to appear. Just wondering...

TUG does not automatically extend your membership. Some reviews can get either rental ad credits or membership extension. The admin has no way to know which you want. You use your review credits at the time of membership renewal to let the admin know you want to extend your membership.

I wish there was a way to set a preference in your account to indicate what you wanted; ad credits or automatic extension when you submit a review. We will never use ad credits and want all of my reviews (and referrals) to give membership extension. If it happened automatically I would probably never get a membership renewal e-mail.
 
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