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Some rookie questions

Discussion in 'Vistana Signature Experiences (formerly Starwood)' started by maddog497, May 17, 2018 at 11:37 AM.

  1. maddog497

    maddog497 Guest

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    We have not book anything using SVN dashboard so we have a couple of questions.

    1) We are looking at booking Lagunamar next January for 2 weeks. We have a couple that will be coming for 1 of those weeks. We are thinking of booking a 1 bedroom for 2 days, then a 2 bedroom for 7 days and then back to a 1 bedroom for the remainder of the 2 weeks. The couple will be arriving the Monday and all the dates I need are available. No issues there. The question I have is, will they keep us in the same 1 bedroom and then just open up the studio when our friends arrive? This should be a no brainer but just checking. Is this something we request on check in or before?

    2) When we book do we also have to pay for next years points then, or the regular time frame? Not an issue just want to know what to expect.

    3) We will be banking this years points as our travel will not need them. Will they be used for our trip next January or will that be from our regular points or 2019? Do we define when we use the banked points or does Sheraton?
     
  2. canesfan

    canesfan TUG Member

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    Location:
    Chicago Suburbs & Tucson
    Resorts Owned:
    WKORVN x2
    WSJ-BV
    WLR
    1) They will try to keep you in the same room but there’s no guarantee. Put it in your special requests and they will have someone contact you before your trip. Request it then too, then at arrival. I find Lagunamar very accommodating.
    Keep in mind you will get housekeeping fees most likely on that 2 day stay.

    2) No, MF are dues usual time.

    3) On your dashboard you will see your banked options. It will ask you what options you want to use. If you’re making a home resort reservation it always will default to that but you can decide to use banked vs another week if you have multiples.


    Sent from my iPhone using Tapatalk
     
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  3. maddog497

    maddog497 Guest

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    Thank you very much.
     
  4. maddog497

    maddog497 Guest

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    Our Friends asked if it was possible for them to have a 1 bedroom instead of the studio. I have no idea if I can book 2, 1 bedroom units for the same time frame? Is that possible? Would I get a guest certificate for them? If it is possible how does that work?

    If not I suppose I could bank a week with II and exchange through that maybe?
     
  5. dioxide45

    dioxide45 TUG Review Crew: Veteran TUG Member

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    Marriott's Harbour Lake
    SVV - Bella
    SVV - Key West
    Yes, you can book two separate 1BR reservations. No guaranty that the units would be close to each other. To make it work, you just book each reservation online. You will have to call to add the guest certificate ($59) to the other reservation. Though if you are present for checkin, the guest certificate may not be necessary.

    I can understand what your friends are saying, the studio is kind of a downer with only a queen size bed.
     
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