Talya
newbie
Exactly!I must have spoken to my bank and Visa card representatives a million times. It makes no sense to dispute if they are providing a refund code.
I'd ask them to spell out exactly what protections they offer the purchaser, then. Why should you use their Visa card if you have no reasonable dispute option? I know one needs to have a Visa (or MasterCard) because some places will not take Amex, but it seems clear to me that Amex is the card that offers purchaser protections.They only said sorry, they are familiar with the company and sorry I fell for whatever scam they were selling (their exact words). It doesn’t seem like there’s going to be any help from their end.
In fact, your experience has prompted me to check out what purchase protections I have with my Visa card. Thank you.
Didn't they call you to begin with? I got the first call, and then as the BBB deadline approached I got another call asking for an update. Again, might this have something to do with the fact that you are from another country? Wondering.....I have tried to call BBB but I haven’t been able to get through to the number I found online. Will keep trying.
How long has it been? Under a month?Tbh I have sort of given up. Guess you guys were the lucky ones