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Room theft at timeshare- rental guest

klpca

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Yep, I'd turn those tables quickly. "Wow, I'm so sorry that happened to you. I'm glad you filed a police report. Do you have travel insurance? Maybe they could help you."

There's no way that it is your responsibility.
 

CalGalTraveler

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+1 stay out of it. You might want to also suggest that they file a claim with their homeowners insurance provider. It appears from the article below that this is a possibility.

https://usinsuranceagents.com/answe...otel-room-covered-under-home-insurance-policy

If their policy doesn't cover it, it's not your responsibility that they have an inferior policy. Also suggest that they check the credit cards they used for check-in incidentals and plane travel as those might also have travel loss coverage.
 
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pedro47

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Please stay out of it , let the local police and the timeshare security staff handle this problem.
 

Fredward

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One of my rental guests informed me that he had his camera and wallet stolen from his timeshare unit. He has filed a police report. The timeshare's security department is also investigating.

Has this happened to anyone or to a renter at one of your timeshares? What do you think I should do. Should I start advocating with the resort or should I try to stay out of it?
Just curious- are there any wall safes at the resort? Its unusual that someone would leave a wallet laying out in their room, even if it is water park type resort. It might be something to bring up with management if the security department doesn't find out anything.
 

chapjim

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I think your renter would have a hard time proving you had a duty to protect his property and/or that you breached that duty.

I assume you didn't have a rental contract since you said nothing about it.
 

tschwa2

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I think your renter would have a hard time proving you had a duty to protect his property and/or that you breached that duty.

I assume you didn't have a rental contract since you said nothing about it.
I did have a rental agreement but it didn't have a section about theft.
 

chapjim

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I did have a rental agreement but it didn't have a section about theft.

I'm sure the resort has something in their occupancy conditions that they are not to be held liable for loss of personal property. If the resort can't be held liable, it's hard to see how you could be.
 
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@chapjim is dead on. Both with the renter having a hard time putting any blame on you, and with the resort/hotel policy. That is mostly what I see, heck, even a lot of the wall safes have a sticker on the front that says the resort/hotel cannot be held responsible for lost or stolen items.... false sense of security.
I always worry when I leave things in hotel safes. But, after going to Vietnam for 10 days and not getting the wads of cash stolen, I figure a wallet with nothing but 2 credit cards shouldn't be a big attraction.
Again, stay out of it. Don't call the resort or police unless they call you and don't feel bad for this renter. Sympathy sure, but it in NO WAY is your responsibility.
 

sfwilshire

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I'll just add this thought - do you know your renter did not do something silly - such as leave a door unlocked or open?
Let the people there handle this. If I were renting from someone, and this happened to me it would be quite the stretch to look to you for any assistance or blame...

Leaving his wallet unattended probably falls into the "silly" category. Maybe the camera, also, if it was an expensive camera.

Was there a safe available in the unit?

Sheila
 

pedro47

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Does the rental have an insurance policy liked a home owner policy, credit card insurance or some type of vacation insurance policy that may cover their losses?

The rental needs to file a police report and attach that report to all his credit card holders, DMV, IRS, and retail accounts, etc.

He needs to placed a freeze on his FiCA accounts with all three (3) credit bureaus.
 
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AJCts411

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I did have a rental agreement but it didn't have a section about theft.


This is some standard rental agreement contract language. No lawyer, and no mention of theft specifically, but neither is assault, tripping or a litany of causes. "The rental is solely for the renter’s occupancy of the unit for the rental period." and. "You agree to abide by all rules and regulations of the resort during your stay."

I think this covers about everything. however, after reading this thread, I will be adding a statement recommending the renter purchases insurance.
 

TilleyGirl

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I'll be renting out my week. I'm looking for a rental contract I can use. Please help!
 

dgalati

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I'll be renting out my week. I'm looking for a rental contract I can use. Please help!
I have never used a rental contract to rent from anyone. We verbally agree, I pay, they send a guest reservation. Very simple transaction no need for a rental agreement IMHO.
 

silentg

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Sorry this happened. We have been fortunate (so far) with renting and exchanging.
I agree with others, let the police handle it.
Silentg
 

Luanne

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I have never used a rental contract to rent from anyone. We verbally agree, I pay, they send a guest reservation. Very simple transaction no need for a rental agreement IMHO.
I would never rent without a contract. Too many things can be misunderstood.
 

dgalati

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I would never rent without a contract. Too many things can be misunderstood.
I find a rental agreement is unnecessary. There can never be a contract that covers all issues or circumstances. Bottom line I feel there has to be no responsibility of a renter for a theft that takes place in a room I renting.
 

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I always use a rental agreement when renting out my owned weeks and also when I'm the tenant. I have a clause in my agreement that strongly suggests my renter buy travel insurance. Honestly, up til now, I hadn't really thought about theft. Since my renter is there as my guest, I would think they would be treated as I would as the owner. I would empathize, but stay out of it. I would never in a million years ask an owner to be accountable for theft. I have to wonder, as someone else above stated, if you are being scammed.
 

Luanne

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I find a rental agreement is unnecessary. There can never be a contract that covers all issues or circumstances. Bottom line I feel there has to be no responsibility of a renter for a theft that takes place in a room I renting.
Your choice.
 

Luanne

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I have rented many times and it works for me.
You keep saying that. Good for you. Hope your experiences never change. As I've said, it's your choice. Mine is to use a rental agreement.
 

dgalati

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You keep saying that. Good for you. Hope your experiences never change. As I've said, it's your choice. Mine is to use a rental agreement.
If it works for you great. I feel its all unnecessary. Its a room rental very simple verbal agreement works fine. Know who your dealing with as I have. No need to have a written rental agreement IMHO. If you need to have a lawyer review all of you're rental agreements if it works for you. I personally think no written agreement is more important then a hand shake or verbal agreement.
 

rapmarks

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It was a little motel conversion water park in the Wisconsin Dells. Polynesian Resort and Water Park.
I don’t consider it a small resort, but the dells is filled with over five thousand summer workers from other countries. They have barely enough money to get by. They work two or three jobs and have no transportation between jobs. They walk or buy a bike or are forced to pay a lot for a taxi. I can see it happening.
 

dgalati

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I don’t consider it a small resort, but the dells is filled with over five thousand summer workers from other countries. They have barely enough money to get by. They work two or three jobs and have no transportation between jobs. They walk or buy a bike or are forced to pay a lot for a taxi. I can see it happening.
My question is how does it matter if you rented or are a owner? Who do you hold responsible besides the thief? Theft cannot be prevented .
 

Luanne

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If it works for you great. I feel its all unnecessary. Its a room rental very simple verbal agreement works fine. Know who your dealing with as I have. No need to have a written rental agreement IMHO. If you need to have a lawyer review all of you're rental agreements if it works for you. I personally think no written agreement is more important then a hand shake or verbal agreement.
Okay, okay, I get your point. You can give it up now.
 
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