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Rescind Timeshare Contract Jockey Club Resorts

Discussion in 'New to Timesharing? Look Here!' started by mrs.rlj, Feb 3, 2015.

  1. Passepartout

    Passepartout TUG Review Crew: Veteran TUG Member

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    I don't understand what you need to 'Make right'? We don't recommend going to the sales office, as (one) that is not where the rescission is done- It's done at their corporate business office, and (two) it gives sales another opportunity to ply you with mostly meaningless discounts, bonuses, pit one spouse against the other, and generally make you uncomfortable and feeling guilty about taking the commission from the poor sales weasel.

    The rescission should be handled by Certified mail so that you have proof of delivery as well as a signature of the recipient. All the best to you!

    And no. I don't know their office hours.

    Jim
     
  2. Karen G

    Karen G Moderator

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    I just called the Jockey Club front desk and they didn't know the office hours. They gave me the number for the office, though, and it is 702-430-9020. I called it and just got a recording to leave a message.

    I don't know where you're coming from but I think you'll be setting yourself up for a frustrating time. It's hot here today, you'll have to pay to park most likely, and you may or may not find the right person to talk to. If you just mail your letters by certified mail you'll be satisfying the requirements for rescission as spelled out in your contract.

    Good luck!
     
    Last edited: Aug 7, 2019
  3. jwalk03

    jwalk03 TUG Review Crew: Veteran TUG Member

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    Why on earth would you go to the Jockey Club Office. Just mail the recession letter, following the instructions in the contract and that will be the end of it. ITS THE LAW. They have to process your recession and provide a full refund, its that simple. Going to the office serves no purpose other than to give the sales sharks yet ANOTHER chance to convince you not to rescind the contract.
     
  4. Grammarhero

    Grammarhero Official TUGBBS Rescission Master TUG Member

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    Wyndham, EY 434k pts
    Williamsburg Plant, EY 4L/4
    DRI South Bend, EY 1/1

    Been to:
    Intl: Aruba, Aus, Bah, China, Jpn, HK, Macau, Mex
    US: AZ, CA, DC, DE, IL, IN, KY, MD, NC, NJ, NV, NY, OH, OR, PA, SC, TN, TX, VA, WA, WV
    Don’t go in person. Just send the letters and forget about this ordeal.
     
  5. TheTimeTraveler

    TheTimeTraveler TUG Member

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    It's really clear that you really didn't want to listen to the advice that everyone here has provided.

    It is so sad that you had to take the time (and money) to return to where you purchased this instead of using the simple instructions of doing everything by U.S. Mail.

    By the way, the Post Office DOES deliver CERTIFIED MAIL to Post Office Boxes Monday thru Saturday. I have no idea who provided you with advice otherwise, but it was VERY bad advice.

    Hope you were able to rescind without a headache.






    .
     
    kk1521s likes this.
  6. kk1521s

    kk1521s Guest

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    I value all of this advice highly. Thank you for diligently answering all my questions. Sorry for the lack of updates, I just needed a phone break. We had previously decided on visiting friends in NV anyways which is why we had the idea to go to the headquarters like a couple of people in this forum earlier who mrsrjl, etc. However thankfully we didn’t go back to the jockey club like we planned. We sent 3 envelopes ( seller po, seller, and escrow) certified, in the state of NV and that gave us peace of mind( Since we were going anyway). I sent them out today postmarked and certified!! Now just waiting.

    We haven’t thought about anything .. but we will be in the vicinity we could go in (not say that we have anything certified or sent) and hand it in and leave, since we are here anyways?

    Thanks guys
     
    Karen G likes this.
  7. kk1521s

    kk1521s Guest

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    Also you are correct! Certified mail can be sent to P.o. boxes! I was again mistaken because I didn’t fact check. Thanks Karen and everyone.
     
    Karen G likes this.
  8. Aquabatter

    Aquabatter Guest

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    Hi. Any update on rescinding your timeshare?
     
  9. Nelly1126

    Nelly1126 Guest

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    Hi everyone, me & my boyfriend recently bought a timeshare here and we decided to cancel after reading all the bad reviews. We went in to the office to cancel I had written a letter to take it to them about canceling the timeshare and when the supervisor came out he made us sign a form. The form had the Nevada law about rescinding a time share, Starpoint's name and basically just the law. It also said everything should be processed within 20 days if not they could be fined like $2,500, according to the supervisor, I have a copy of the form we filled out. We filled out the form and I told him if he needed the letter, once I showed him the letter he said no it was fine, with that form it was enough proof to show that we canceled and that even if I did send it through mail they would send me that form to fill out. He did try to give me other options for timeshares but I said no and he didn't hassle us anymore. Should I still mail in a letter or is that form enough proof of cancellation? I am still within my 5 days.
     
    Grammarhero likes this.
  10. Grammarhero

    Grammarhero Official TUGBBS Rescission Master TUG Member

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    DRI South Bend, EY 1/1

    Been to:
    Intl: Aruba, Aus, Bah, China, Jpn, HK, Macau, Mex
    US: AZ, CA, DC, DE, IL, IN, KY, MD, NC, NJ, NV, NY, OH, OR, PA, SC, TN, TX, VA, WA, WV
    You should mail just in case certified. Be sure both you and your BF sign the rescission. What was the price of your TS?
     
    CalGalTraveler likes this.
  11. Nelly1126

    Nelly1126 Guest

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    They told us it would be $6,985 or somewhere around there because we were locals and they tried to lock me down for a lifetime instead of 45 years. We made a $400 deposit and another $200 is supposed to be taken out the first week of October and I asked him if it would be taken out and he said no it wouldn't and that all my money was going to be refunded. I found it weird that he didn't want to take my letter which is why I wasn't to sure if they needed it or not.
     
  12. sunshinevalues

    sunshinevalues TUG Review Crew: Expert TUG Member

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    To cancel write Sapphire or Starpoint Resort Group within 10 days of orginal contract address is Starpoint Resort Group c/o Rescission Coordinator PO Box 231300 Las Vegas Nv. 89105--- say " We your names, rescind this agreement ( #.......) with any penalty or obligation. sign your names and date.. WE took cancellation letter in one day after signing contract and salesman completed form to cancel - we also sent certified mail.. That was 10/12/19 and according to BBB (where we saw other complaints) said they have 30 days to return any deposit .. ( We are just 2 weeks from that date.). The Salesman was cooperative during cancellation- actually a very nice presentation - just went online and saw all the negative reviews with the vacation club portion-- so we cancelled.
     
    Grammarhero likes this.
  13. Grammarhero

    Grammarhero Official TUGBBS Rescission Master TUG Member

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    DRI South Bend, EY 1/1

    Been to:
    Intl: Aruba, Aus, Bah, China, Jpn, HK, Macau, Mex
    US: AZ, CA, DC, DE, IL, IN, KY, MD, NC, NJ, NV, NY, OH, OR, PA, SC, TN, TX, VA, WA, WV
    Congrats on canceling. Sapphire or Starpoint May make you wait the entire 30 days. How much would you save with rescission?
     
  14. Brett Merriman

    Brett Merriman Guest

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    New member and sent in rescission paperwork yesterday for a purchase on Sunday at Sapphire. The lightbulbs were going off that it was too good to be true. The selling point that pushed me over the edge was when they said I could rent out the properties and pay for it. I have been looking into doing that with some properties on AirBNB,etc. Went online...found this site after reading a lot of BBB reviews and such...thanks so much for the great information on this site.

    So my wife and I love to travel and use NextVacay for heads up info on deals for flights (she travels a ton for work so we have a lot of airline points and Hilton Honors points) and thought the "vacation ownership this is not a timeshare" thing would be the way to go. Now I am pretty much confused as to what the best route to go is. We prefer to travel internationally, Caribbean, Europe, used to be Mexico but thats taken a back seat, and of course to Hawaii. Advice would be great and I will be reading on here to see what makes the most sense if it even includes buying or renting timeshares. Thanks again for the great info...will do my homework instead of thinking the free gift cards and a 2 night stay in Hawaii is worth the 2 hours of time and around $7K.
     
    Grammarhero likes this.
  15. Karen G

    Karen G Moderator

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    Brett Merriman likes this.
  16. Brett Merriman

    Brett Merriman Guest

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    Thx Karen...I followed your posts/advice. I wonder since it went to a PO Box what if they don't pick it up or accept it? Has that ever happened? I sent it certified so I know it was delivered today but it isn't showing up as picked up.
     
    Grammarhero likes this.
  17. Grammarhero

    Grammarhero Official TUGBBS Rescission Master TUG Member

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    DRI South Bend, EY 1/1

    Been to:
    Intl: Aruba, Aus, Bah, China, Jpn, HK, Macau, Mex
    US: AZ, CA, DC, DE, IL, IN, KY, MD, NC, NJ, NV, NY, OH, OR, PA, SC, TN, TX, VA, WA, WV
    Don’t worry. Postage date is what legally matters, not when they pick up
     
  18. Karen G

    Karen G Moderator

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    As Grammarhero said above, don't worry. You have fulfilled your obligation under the terms of rescission: you sent your notice of rescission within the time allowed and you have proof that you mailed it in time via your certified mailing receipt. You can prove you did what you were supposed to do, so now the timeshare seller has to fulfill his obligation: rescind the purchase agreement and put all parties in their same situation as if there never were a contract by refunding whatever you paid.

    On the outside chance that they never pick up your rescission letter (and I've never heard of that happening) if they contact you about your purchase you have proof you rescinded in time.
     
  19. TheTimeTraveler

    TheTimeTraveler TUG Member

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    Retain your Postmarked Postal Receipt for your records. The "Rescind Date" is the actual date that appears on your Postal Receipt.

    As others have said, the date of mailing is the critical date. It doesn't matter when it is signed for.

    Go celebrate!




    .
     
  20. CalGalTraveler

    CalGalTraveler TUG Member

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    Another benefit of mailing it in:

    1) What is to stop a sleezy sales rep from dumping the signed document in the round file claiming that he never saw anything from you? Or that you discussed rescission but you told him you changed your mind and didn't turn it in especially if there was no signature from them.

    2) They could claim you didn't follow the procedure in the contract (which is the only thing that matters) and therefore the rescission in person is invalid.
     
  21. Brett Merriman

    Brett Merriman Guest

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    thanks all........i sent it certified with sig required...I have the receipt and the timeline from teh time I sent it to delivery. They still havent picked it up.
     
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