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received call for a "match" on II

Discussion in 'Exchanging Timeshares' started by DannyTS, Aug 31, 2018.

  1. DannyTS

    DannyTS TUG Member

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    Few days ago i started my first OGS.

    I have already received 2 phone calls from Interval and my wife 1 with an alternative "solution" for the dates i was looking for. Except of course their proposal is AI when none of the places on my list is AI. More puzzling, the resort they suggest is also adults only when my OGS is 2 adults + 2 kids. Is Interval going to babysit while we are away? Just kidding. The size does not match either.

    Has anyone ever received a good proposal? I am tempted to just ignore their calls going forward. I also have to point out that the resort they propose has plenty of available dates during that period, if we really wanted to go there we would not need an OGS.
     
  2. DeniseM

    DeniseM Moderator

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    I use my cell phone for II, and I don't answer when they call - I listen to the message and ignore it if it's not what I want.
     
    DannyTS likes this.
  3. mjm1

    mjm1 TUG Review Crew: Veteran TUG Member

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    Location:
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    Resorts Owned:
    Marriott: Desert Springs Villas I, Ko Olina (EOY), Maui Ocean Club- Lahaina Villas, Destination Club Points;
    Westin Kierland Villas- Annual & EOY
    We haven't received any calls lately, but we have in the past. It was usually just to say they haven't found a match and asking if we want to make any changes to our request. Rather annoying. This topic has been discussed in the past as well and many find it just as annoying. As DeniseM mentioned, just ignore them if you don't want to be bothered.

    Best regards.

    Mike
     
    DannyTS likes this.
  4. tschwa2

    tschwa2 Tug Review Crew: Rookie TUG Member

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    A few in SC, VA and FL, a single resort in NC, MD, PA, NY, UT, ME, WI, and TN plus Jamaica and the Bahamas
    II usually won't leave a message. They may call 2-3 times a day or more (for some reason Friday is the worst) if you don't answer. My experience has been is they auto call and the agent doesn't even look at your request until after you have answered and then will look and offer whatever they can even if nothing like what you wanted or tell you nothing is available and ask if you want to expand your search.
     
  5. Panina

    Panina TUG Review Crew: Expert TUG Member

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    Yes, I always get these for each ogs I have. What they offer is never comparable to my request. To stop these calls I answer the call and then tell them I will only accept what I requested, please take me off the alternative call list. That always works, no more calls for alternative choices.
     
    DannyTS likes this.
  6. tschwa2

    tschwa2 Tug Review Crew: Rookie TUG Member

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    On the other hand some people say they do get comparable resorts for similar dates that they just never considered and take the alternate. Never happens to me that way. If you do ask to be taken off the call list (which I have been told I had to do in writing) because just asking never helps, then they won't call and you could potentially miss something that you didn't request but might work for you.
     
  7. Panina

    Panina TUG Review Crew: Expert TUG Member

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    Hgvc Eagles Nest, Hgvc Surf Club, Hgvc Indian River, Hgvc Anderson, Sunrise Bay & Club, Chetola, Gulf Tides, Jade Tree Cove, Banyan Resort, Blue Ridge Village
    Verbally always works for me. I have never been told to put it in writing. My ogs is extensive and includes the only places/dates I would consider so I don’t need to hear their alternatives.
     
  8. klpca

    klpca TUG Review Crew: Veteran TUG Member

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    I have only given them my home phone (which we only have because it is bundled with our internet/cable). We never answer that phone. So I've never actually talked to anyone from Interval in seven years.
     

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