buzglyd
TUG Member
- Joined
- Jan 10, 2013
- Messages
- 3,697
- Reaction score
- 2,187
- Points
- 449
- Location
- Carlsbad, CA
- Resorts Owned
-
HGV Lagoon Tower
HGV Carlsbad Seapointe
Gaslamp Plaza Suites
SVV Bella
Hi all,
I own Vistana Villages Bella odd year 2BR Platinum 81,000 SO every odd year. I've already made two bookings in 2019 using my SOs.
Interval keeps prompting me to deposit my week. I logged into my II account and it shows a 2018 week available for deposit. I called II and spoke to the agent and questioned why I would have a 2018 week available when I own an odd year unit?
He said he shows that I own Vistana Villages and Vistana Platinum? Makes no sense to me. My Vistana ownership page shows odd year float.
He suggested depositing the 2018 week and see if Vistana confirms or denies it. So I did.
Anyone have an explanation for this?
I own Vistana Villages Bella odd year 2BR Platinum 81,000 SO every odd year. I've already made two bookings in 2019 using my SOs.
Interval keeps prompting me to deposit my week. I logged into my II account and it shows a 2018 week available for deposit. I called II and spoke to the agent and questioned why I would have a 2018 week available when I own an odd year unit?
He said he shows that I own Vistana Villages and Vistana Platinum? Makes no sense to me. My Vistana ownership page shows odd year float.
He suggested depositing the 2018 week and see if Vistana confirms or denies it. So I did.
Anyone have an explanation for this?