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No Star Options For You!

Discussion in 'Vistana Signature Experiences (formerly Starwood)' started by suzanna945, Jan 10, 2018.

  1. blondietink

    blondietink Guest

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    What if they had made their son a joint owner of their week instead of outright transferring it to him? Then a year or two down the road, take their names off leaving only the son as owner.
     
  2. dioxide45

    dioxide45 TUG Review Crew: Veteran TUG Member

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    True, but banked StarOptions never transfer anyway. So they would belong to the prior owner. The problem with Vistana is that if you own no other weeks, they simply close your VSN account when you sell your only week leaving you with nothing. If you have other weeks and bank weeks before you sell a week, you get to keep the banked weeks. In the end, no account, no points in this case. It isn't right, but it seems to be how Vistana handles things.
     
  3. VacationForever

    VacationForever Tug Review Crew: Rookie TUG Member

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    Yes, agree that this would be the case if there is not other timeshare sitting in the VSN account.
     
  4. VacationForever

    VacationForever Tug Review Crew: Rookie TUG Member

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    Yes... but I think Vistana is quick to say, nope, transfer is done, you lost your SOs, have a good day.
     
  5. canesfan

    canesfan TUG Member

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    What would’ve happened if they put them in Interval? At least then they wouldn’t had been a total lost. I would be asking Vistana to give them back and deposit into II as a compromise.


    Sent from my iPhone using Tapatalk
     
  6. VacationForever

    VacationForever Tug Review Crew: Rookie TUG Member

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    I have not been following but I think there is nothing to deposit since the resort is shutdown last year.... For 2018, the son should get the SOs though since it has now been transferred to him.
     
  7. dioxide45

    dioxide45 TUG Review Crew: Veteran TUG Member

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    The problem is that the deposit would go in to the corporate VSN II account. That too would close once one is no longer an owner or in VSN.
     
    VacationForever likes this.
  8. VacationForever

    VacationForever Tug Review Crew: Rookie TUG Member

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    Good point again. Dioxide, you are so sharp! :thumbup:
     
  9. suzanna945

    suzanna945 Guest

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    An update to my original post at the beginning of this thread: the lawyer who handled our purchase of the timeshare contacted Vistana about our first year of use being 2018, the fact that we paid the 2018 maintenance fees and taxes, and that we should have the Star Options to use this year. We still have not heard back from Vistana and our account still shows no Star Options for 2018. And the week that we want to book at the other resort for our vacation this year with those Star Options opens up in 2 days. Not sure what we should do now.
     
  10. Smithsingeneva

    Smithsingeneva TUG Member

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    Denise has posted this on another thread. I would try her via every method possible.

    The behaviors described in this thread seem to be another attack on the resales by Vistana.

     
  11. dioxide45

    dioxide45 TUG Review Crew: Veteran TUG Member

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    My guess is, that you probably won't be making the reservation you want, at least not yet. I wonder if perhaps the lawyer either didn't indicate on the paper work the first use year or listed it incorrectly?
     
  12. Jayco29D

    Jayco29D Guest

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  13. dioxide45

    dioxide45 TUG Review Crew: Veteran TUG Member

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    So are you saying that StarOptions on a fixed week don't run on the calendar year but rather a year that is based on the month in which your fixed week is in? I was not aware of this. Do you own such a week with Vistana?
     
  14. Jayco29D

    Jayco29D Guest

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    Sorry I deleted that post. I posted in error. That was Hyatt, not Westin. You can see at the bottom I thought I was responding to a Hyatt post.
     
  15. suzanna945

    suzanna945 Guest

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    To follow up on my original post, we heard back from Vistana Consumer Relations today. They fixed the error and posted the Star Options on our account for this year.

    Thank you to everyone who offered advice.
     

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