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No Answer on ROFR

Discussion in 'Hyatt Residence Club' started by breezez, Nov 5, 2018.

  1. ConejoRed

    ConejoRed TUG Member

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    Resorts Owned:
    HGVC Craigendarroch Lodges, HGVC Bay Club at Waikoloa Beach, HGVC Grand Pacific MarBrisa, Hyatt Highlands Inn
    I made the Closing agent aware of this a couple of days ago and she was familiar with the rule is going to confer with her supervisors but I have not heard back. I lost a Diamond EOY Highlands week @ $3,800 to ROFR just before purchasing this unit (in fact the ROFR was signed by Stephanie Roberts, maybe in one of her last acts) and this is an EY Platnimum Highlands week for $2,000 so I was sort of expecting it not to pass as well, but will be happy if it goes through by default.
     
    Last edited: Nov 21, 2018
    Anne&Jim and Sugarcubesea like this.
  2. Sugarcubesea

    Sugarcubesea TUG Member

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    Maybe this will pass ROFR by default, I really hope it does. I hope you get an answer soon about your week. Maybe the new employees who are handling ROFR don’t know how to do it. That would be a win for everyone.
     
    Last edited: Nov 21, 2018
    Anne&Jim likes this.
  3. dsmrp

    dsmrp TUG Member

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    Location:
    MI Washington
    Resorts Owned:
    Sheraton Vistana, Waikoloa Bay Club, Hyatt Pinon Pt
    Thanks Breezez and BDH. My plans for latter half of 2019 are in limbo now, as I need to wait till early January for my mother and brother to decide on their 2019 cruising plans. We'll go with them if they do, so would then need to deposit the points into II(EEE) to exchange in 2020. If seller did make a reservation for me, would it be easy to cancel with minimal penalty and then deposit into II?

    Maybe better if I just wait until Hyatt completes transfer to me. I hope will be done by the time my family members decide on their cruise plans.
     
  4. bdh

    bdh TUG Member

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    11/26/2018 Update

    The HRC transfer department has a new address of: HVO Transfer, 9002 San Marco Court, Orlando, FL 32819. (Old HRC location was 140 Fountain Parkway, Suite 570, St. Petersburg, Florida). Stephanie Roberts is still the HVO Transfer Coordinator.

    FWIW: Vistana Signature Experiences (formerly Starwood Vacation Ownership) address is also 9002 San Marco Court, Orlando, FL.
     
  5. Sugarcubesea

    Sugarcubesea TUG Member

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    I wonder if the realtor who is working with my girlfriend on her week 10 Beach House, knows that the address changed. It would be a bummer if he submitted it to the wrong address and she has to wait another 30 days...I hope all Tuggers who are waiting on ROFR will get some good news soon.
     
    Last edited: Nov 26, 2018
  6. dagger1

    dagger1 TUG Member

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    Location:
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    Resorts Owned:
    Hyatt Wild Oak Ranch, Hyatt Main Street Station, Hyatt Ka’anapali; Marriott Ko’Olina, Marriott Waiohai; Marriott Maui Ocean Club; Wyndham CWA points, Worldmark credits.
    I talked to Stephanie Roberts (Hyatt Transfer Coordinator) this morning, and this afternoon our HWOR 2/2 Wk 23 dropped into our account (our offer was accepted back in August, transfer paperwork/fee received on October 16th). She told me that next Wednesday was her last day. It sounds like a new group will be taking over this side of the business then.
     
    dsmrp, Panina and Sugarcubesea like this.
  7. ConejoRed

    ConejoRed TUG Member

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    I just checked my closing history and there is a note that it looks like they received the waiver of ROFR yesterday. Will now see how long it takes to finish. My transfer also started around October 15th, but it seems got hung up in ROFR so the question may be how long it takes now (and also with the news that Stephanie Roberts will be leaving next week).
     
    Sugarcubesea likes this.
  8. Sugarcubesea

    Sugarcubesea TUG Member

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    .

    Congrats, I’m so happy that your unit passed ROFR
     
  9. ConejoRed

    ConejoRed TUG Member

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    So am I and it is great to finally have it settled. Got an email from the closing company that it is going in for recording today (I am assuming it is being done electronically) and will be sent to the Resort by the end of the week. Lets see how long the actual Hyatt account setup takes since this is my first Hyatt.
     
    Sugarcubesea likes this.
  10. bdh

    bdh TUG Member

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    That's great news it passed ROFR - congrats!! How quickly it gets recorded depends on the local Court and how quickly the recorded deed makes it way back to you/closing company - I'd think you're better off with a CA Court as opposed to say Key West (nothing moves quickly KW). The big question is how quickly will Hyatt update their records once they receive the recorded deed and transfer fee - they frequently use every second of the 30 days they have to update ownership.
     
    Sugarcubesea likes this.
  11. dagger1

    dagger1 TUG Member

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    They used every bit of the 30 “business” days to put our HWOR Wk 23 under our member number.
     
    Sugarcubesea likes this.
  12. breezez

    breezez TUG Member

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    Hyatt Pinon Pointe
    Hyatt Coconut Plantation
    Does Hyatt send you a welcome kit or anything? I have access to my account, because I saw it under my Interval account and called to get log in info.

    I just know 2019 MF are due 1/1 but I don’t see any place in account to pay them and have not had anything mailed me from Hyatt since they transferred account to my name.
     
    Sugarcubesea likes this.
  13. dsmrp

    dsmrp TUG Member

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    It's been about 2.5 weeks since my closing agent sent in the electronic deed and fee in to Hyatt.
    She said they were taking up 3-4 weeks to make the transfer, and would let me know when done.
    But with upcoming transfer changes in business operations to Vistana, I'm afraid it could take longer :( ...
    I think I'd better press my relatives for some travel dates in later 2019, and ask if seller will make points reservation for me.
     
  14. dagger1

    dagger1 TUG Member

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    I wish you a fast transfer. Hyatt received my closing docs and $650 transfer fee on October 16th and the week showed in my account on Nov 26th.
     
    dsmrp likes this.
  15. dsmrp

    dsmrp TUG Member

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    I got good news today, my ownership transfer is done!
    It probably was complete earlier, but I think there was a typo in my email address sent to HRC, so any notification/welcome packet they
    might have sent went into the ether or bounced back and they didn't notice.

    My transfer timeline was 4-5 weeks since my closing agent said she submitted paperwork to them:
    Nov 12 - Escrow submitted deed recording electronically
    Nov 14/15 - Escrow sends recorded deed & transfer payment to HRC
    Nov 27 - HRC cashed transfer check (per escrow agent this week)
    Wk of Dec 5 - Escrow asks HRC for transfer status; no response
    Dec 10 & 13 - Escrow inquires again; no response

    I happened to log into Interval last night (I only do weekly) and saw the Pinon Point week under my login.
    I was kinda surprised because when Vistana used to notify II of new owner, II would take 2-3 weeks to get things set up.
    Escrow agent suggested I call the HRC owner services, 1-800-GO-HYATT to check on my account creation.

    So overall, I think at around 3.5-4 weeks, you gotta ask HRC about transfer status,
    cause they seem too bogged down to respond. It was kinda the same way with my HGVC affiliate purchase.

    So I'm going to club site this weekend to create my online account and look around :whooopie:
    And try to make a reservation for later in 2019 !!!
     
    Sugarcubesea likes this.

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