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New Vistana mobile app

Discussion in 'Vistana Signature Experiences (formerly Starwood)' started by okwiater, Jun 6, 2018.

  1. okwiater

    okwiater TUG Member

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    Received in my email this morning.

    I downloaded the app and played around. Seems nicely designed overall and works well on the iPhone X. It does not yet support new reservations but provides access to SO balances and current reservations. It also has a neat feature called the Vacation Timeline which displays all of your past trips.


    [​IMG]
    [​IMG]
    We’re always looking for new ways to enhance your ownership. Today, we’re excited to share the launch of the Vistana™ Signature Experiences mobile app, and we wanted our valued 5-Star Elite Owners to be among the very first to download and experience it.
    YOUR OWNERSHIP AT YOUR FINGERTIPS
    Designed around you, the Vistana Signature Experiences app can help you plan, share and make the most of your vacations. Access your ownership information, manage upcoming stays, and much more. This dynamic app is free and works on all Apple and Android mobile devices. If you already have an account onvistana.com, your app login will be the same.
    [​IMG]
    DOWNLOAD THE VISTANA SIGNATURE EXPERIENCES VACATION APP TODAY.
     
  2. emuyshondt

    emuyshondt TUG Member

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    I tried it, but most of the features in the Dashboard just re-direct you to the web site. I think I'd rather log in on a browser for now.
     
  3. Ken555

    Ken555 Tug Review Crew: Rookie TUG Member

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    Typical silly marketing app. Waste of our money. They didn’t even make the effort to have it work on both iPad and iPhone at native resolution. And yeah, most features require redirecting to the web site. Another example of their poor IT implementations.


    Sent from my iPad using Tapatalk
     
  4. okwiater

    okwiater TUG Member

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    @Ken555 I disagree that it’s an example of their poor IT. Although some features are missing, the things that are in the app seem to work well. My guess is that with the upcoming merger, they needed to snap a line on development and release what they had, rather than waiting until they had a more comprehensive offering.
     
  5. Ken555

    Ken555 Tug Review Crew: Rookie TUG Member

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    How many owners have tablets? Why wouldn’t they do the minor incremental additional development to make the app work natively in multiple sizes? I doubt the merger has an impact on this project, but we wouldn’t know...


    Sent from my iPad using Tapatalk
     
  6. okwiater

    okwiater TUG Member

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    I would certainly hope the merger has an impact on the project. You mentioned earlier that developing the app is a "waste of our money." With the merger looming, it doesn't make sense to continue spending money on an app that isn't being developed with the combined company's entire audience in mind. Why would they allow an unnecessary development project to continue before management has a chance to review and weigh in on the strategic direction of the new combined company?
     
  7. DannyTS

    DannyTS TUG Member

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    The website is already mobile friendly, all features function well (including bookings) on tablets and smart phones. As far as i am concerned they do not need to spend money on a dedicated app.
     
    Ken555 likes this.
  8. taterhed

    taterhed TUG Member

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    For Marriott/VSE/Worldmark and any other timeshare within the sound of my voice (typing):

    Give me what I want:
    • An app that has
      • Saved searches
      • Alerts for searches, payments (due/OD), reservations windows, banking, use/loose
      • A content locker for all my reservations, GC's etc..
      • A quick check of my points bal/HKT's etc...
      • Resort calendars on a click
      • Resort maps on a click (with directions, phone numbers, hours etc...)
      • A count-down clock 'when can I reserve?' with reminder
    It's not that hard.

    Same goes for Interval and RCI. Stinky apps for me....
     
    controller1 likes this.
  9. dioxide45

    dioxide45 TUG Review Crew: Veteran TUG Member

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    Just remember who pays for these apps. We do! The owners as part of the fees we pay every year. I suppose they could collect an extra $2 from every owner week and develop a pretty great app.
     
    taterhed likes this.
  10. Maui_ed

    Maui_ed TUG Member

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    Every service that is provided costs us money. If VSE wants to differentiate itself as a quality product, then they need to provide quality services. An improved web experience, especially for mobile, doesn't seem like too much to expect these days.
     
    taterhed likes this.

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