TUG MEMBERS: Joining TUG does not automatically register you as a user of the TUG Bulletin Board. You must register yourself.


*ads are disabled when logged in as a member*
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 25 years!

    Join tens of thousands of other owners just like you here to get any and all Timeshare questions answered!
    Dismiss Notice
  3. TUG has now saved timeshare owners more than $11,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $11Million dollars
    Dismiss Notice
  4. Sign up to get the TUG Newsletter for free! Join tens of thousands of other owners who get this every week! Latest resort reviews and the most important topics discussed by owners during the week!
    Dismiss Notice
  5. TUG is trying out a new program that will trade you a TUG membership for a Timeshare resort review if you are an expired member, or even just a guest here on the forums!

    Read more here
    Dismiss Notice
  6. Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    Read more Here
    Dismiss Notice
  7. Follow the TUG Member Banner as it travels the world on vacation with Timeshare owners! Also sign up to get the banner sent to you so you can submit a photo of your vacation with the banner to share with TUG! Banner Thread
    Dismiss Notice
  8. TUG has now joined Priceline.com as an affiliate!

    Members and guests who book air travel, rental cars and even Cruise Vacations thru TUG's priceline links will now support TUG in the process!

    Read more here
  9. A few of the most common links here on the forums for newbies and guests!
    Dismiss Notice

New (to me) travel-related scam

Discussion in 'Vacation Travel Information' started by DEScottzz, Nov 29, 2018.

  1. DEScottzz

    DEScottzz TUG Member

    Joined:
    Mar 22, 2015
    Messages:
    135
    Likes Received:
    9
    Trophy Points:
    78
    Location:
    Houston
    Here's a scam to watch out for.

    We just got back from a week in Orlando. When we got back, there was a box of very expensive merchandise that had arrived while we were gone. We didn't order the stuff. In Texas, we have no need for any $175 knit wool caps to keep our ears warm.

    I checked on the credit card web site, and $475 in cold-weather gear had indeed been charged to my card. Interestingly, the scammer knew my address and cell phone number, which were on the invoice.

    Here's my best guess on how and why this happened.

    Our flight out was very early in the morning, so we used Marriott points to book a room near the airport. Of course, we gave them an address and phone number, as well as a card for incidentals.

    A couple days after we left, the fraudulent order was placed. The scammer paid for two-day shipping, so they knew exactly when the merchandise would arrive. What they didn't realize is that I have some remodeling work going on, so there were craftsmen going in and out constantly. One of them put the package inside, so it couldn't be swiped from the front porch.

    At first, I thought maybe one of the Orlando restaurants stole my card information. But how would they get my address and phone number, and why would they have the package delivered in Houston? My best guess is that the scammer was somebody at the hotel. (Courtyard near Hobby airport, FYI.)

    Pretty clever scam, if you think about it. Who do you think I should report it to?
     
  2. DeniseM

    DeniseM Moderator

    Joined:
    Jun 6, 2005
    Messages:
    52,860
    Likes Received:
    2,368
    Trophy Points:
    1,499
    You should immediately call your credit card company.
     
    mpumilia likes this.
  3. DEScottzz

    DEScottzz TUG Member

    Joined:
    Mar 22, 2015
    Messages:
    135
    Likes Received:
    9
    Trophy Points:
    78
    Location:
    Houston
    I've done that. Also called the merchant, and they are sending and RMA label. I'm wondering if either the police or Marriott would care to know.
     
  4. DeniseM

    DeniseM Moderator

    Joined:
    Jun 6, 2005
    Messages:
    52,860
    Likes Received:
    2,368
    Trophy Points:
    1,499
    I would call the local police, because if the scammers were going to steal the merchandise off your porch, they must have someone local to pick it up, and the police may have gotten other reports about the same activity.
     
  5. bbodb1

    bbodb1 TUG Review Crew: Veteran TUG Member

    Joined:
    Apr 9, 2016
    Messages:
    1,345
    Likes Received:
    1,048
    Trophy Points:
    223
    Location:
    Northern Hemisphere
    Resorts Owned:
    RCI Weeks: LaCosta Beach Club, RCI Points: Oakmont Resort, Vacation Village at Parkway. Wyndham: CWA and La Belle Maison, and WorldMark.
    I cannot hurt to contact them - knowledge is power!
     
  6. Talent312

    Talent312 Tug Review Crew: Rookie TUG Member

    Joined:
    Jul 4, 2007
    Messages:
    12,085
    Likes Received:
    1,958
    Trophy Points:
    498
    Location:
    North Florida
    Resorts Owned:
    HGVC x2 and Gatlinburg Town Square
    Chances are pretty good that's not the only charge they made or will make.
    If you still have online access to the account, check for other charges pending.
    .
    .
     
  7. DRIless

    DRIless Guest

    Joined:
    Apr 29, 2017
    Messages:
    361
    Likes Received:
    49
    Trophy Points:
    38
    DEScottzz Call the POLICE now, it will happen again to someone else. You've hit the nail on the head.
    Hobby Airport Marriott is Houston DeniseM
     
  8. DeniseM

    DeniseM Moderator

    Joined:
    Jun 6, 2005
    Messages:
    52,860
    Likes Received:
    2,368
    Trophy Points:
    1,499
    OK :shrug:
     
  9. Beachclubmum

    Beachclubmum Guest

    Joined:
    Sep 14, 2016
    Messages:
    146
    Likes Received:
    94
    Trophy Points:
    38
    Interesting story.

    Ever since that you tube video came out showing the ups guy stealing the fedex package from someone's front porch we have had a front porch camera installed.

    My DH says the ordering software would have logged the ip or MAC address of the person who placed the order. Whether or not someone in fraud cares to follow up is another matter.
     
  10. mdurette

    mdurette Sighting Expert & TUG Review Crew: Veteran TUG Member

    Joined:
    Jul 2, 2008
    Messages:
    3,012
    Likes Received:
    1,149
    Trophy Points:
    398
    Location:
    New England
    I once had a few packages delivered to me/my address that I didn't order. Small stuff and found the charges on my card. When I called the CC company, they mentioned it most likely was someone local that had got my info and planned to pick them up on my porch. The packages were there for a few days as we were out of town. My guess is when they came by they saw a police cruiser in my driveway and kept on driving.

    I had a recent situation in Aruba - we went to fill the rental up with gas. It appeared to be pay first - so I went inside while DH was outside. The clerk asked cash or credit. I told her credit and she asked for CC and drivers license. I gave to her and then walked to the door to give DH the thumbs up to start filling. I looked back and the clerk had a piece of paper and she was writing down info from my drivers license. I went back an immediately took the license and CC away from her and changed to cash. Very strange.
     
  11. T-Dot-Traveller

    T-Dot-Traveller TUG Member

    Joined:
    Jun 10, 2015
    Messages:
    2,000
    Likes Received:
    811
    Trophy Points:
    173
    Location:
    Canada
    Resorts Owned:
    Mayan Palace Regency
    Taranova
    Because it was Aruba - it is possible that it was simply a policy of getting ID on out of country credit cards . That said - I think I would have paid cash as you did .

    There was a TUG thread last year about Westgate wanting passport numbers from non -American residents when a sales presentation was booked . A great out for Canadians & others who prefer
    not to give out this info - to avoid the pain .
     
  12. jehb2

    jehb2 TUG Member

    Joined:
    Nov 6, 2005
    Messages:
    1,476
    Likes Received:
    305
    Trophy Points:
    293
    Location:
    texas
    Years ago in Las Vegas I bought a bottle of Gatorade at a small convenience store and paid with a travelers check. The cashier said "I need your social security number and your birthday." I immediately replied "No you don't." She just laughed and gave me my change.
     
  13. DEScottzz

    DEScottzz TUG Member

    Joined:
    Mar 22, 2015
    Messages:
    135
    Likes Received:
    9
    Trophy Points:
    78
    Location:
    Houston
    The company said this was a phone order, not an online order, so no ip address to log. Seems that the scammers have worked on refining this plan. I will try to find time today to call the police.
     
  14. Talent312

    Talent312 Tug Review Crew: Rookie TUG Member

    Joined:
    Jul 4, 2007
    Messages:
    12,085
    Likes Received:
    1,958
    Trophy Points:
    498
    Location:
    North Florida
    Resorts Owned:
    HGVC x2 and Gatlinburg Town Square
    That must'a been many years ago. I don't know anyone who'd bother with TC's these days.
    The universal availability of ATM's and acceptance of debit+credit cards, made 'em obsolete.
    .
     
  15. DEScottzz

    DEScottzz TUG Member

    Joined:
    Mar 22, 2015
    Messages:
    135
    Likes Received:
    9
    Trophy Points:
    78
    Location:
    Houston
    A quick update:

    I logged in to my credit card account, and found that five new charges totaling almost $10,000 had been made. These were made on 11/28 and 11/29, before I cancelled the card, but posted just recently. It took another call to get rid of them. One of the charges was $1707 for 2 fancy faucets. These actually made their way to me. When I called the company, the guy told me they have four to five thousand dollars of fraud per week. He said that usually, the scammers order the merchandise, then after it's shipped, call UPS to get it sent somewhere else. He's changed his UPS account so that's not allowed any more.

    Interestingly, four of the charges were on AirBnB. Each was over $1,800.

    The Houston police make it very difficult to report a crime like this on the phone. By calling, I got in line for someone to call me back. They said the call might be in 10 minutes, or it might be at 2 in the morning. It hasn't come yet. But if I don't answer whenever they call, I have to call back the next day and get in line to be called again. I think rather than calling back, I may just fill out a report on the PD web page. That's supposed to be for smaller amounts, but I am not out any money. I just want to tell them where to look for an accomplice.

    all, in all, not a pleasant experience.
     
    Last edited: Dec 8, 2018
    mpumilia likes this.
  16. Talent312

    Talent312 Tug Review Crew: Rookie TUG Member

    Joined:
    Jul 4, 2007
    Messages:
    12,085
    Likes Received:
    1,958
    Trophy Points:
    498
    Location:
    North Florida
    Resorts Owned:
    HGVC x2 and Gatlinburg Town Square
    Those must'a been some nice faucets.
    You are allowed to keep merchandise you didn't order... (but it would be wrong).
     
  17. GT75

    GT75 Moderator

    Joined:
    May 30, 2016
    Messages:
    1,504
    Likes Received:
    582
    Trophy Points:
    323
    Location:
    Gig City in Tennessee
    Resorts Owned:
    HGVC-x7
    I have turned on to be notified whenever there is a charge to any of my CC via text message. Since I also have an apple watch, it is very easy to look at the charge. At first, I activated this feature my mistake (ie. didn't understand what I was activating). Now, I like the feature and find it very useful (plus I also know where my better half is). The only issue that I now have with it is when I get a charge during off-hours for automatic orders. But, I was also recently notified around 10 PM when Ethiopian Air was charging ~$8K to my CC. A simple (however frustrating call) to the CC company to cancel that one and send me another one.
     
    Sapper and mpumilia like this.
  18. Talent312

    Talent312 Tug Review Crew: Rookie TUG Member

    Joined:
    Jul 4, 2007
    Messages:
    12,085
    Likes Received:
    1,958
    Trophy Points:
    498
    Location:
    North Florida
    Resorts Owned:
    HGVC x2 and Gatlinburg Town Square
    I'm texted only when the card is not presented... i.e. charges by phone or online.
    I can see my DW's transit thru the mall by checking her authorized charges online.


    .
     
    mpumilia likes this.

Share This Page