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Need some Help: Can't use my 2020 week that I locked into?

Discussion in 'Hyatt Residence Club' started by Sugarcubesea, Sep 7, 2019.

  1. Sugarcubesea

    Sugarcubesea TUG Member

    Joined:
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    Resorts Owned:
    SDO, QH, HBC, VBHC, & Pinestead Reef
    Hi:

    I booked Hyatt Beach House for next April 2020 and just found out at work on Friday that all vacations for April 2020 will not be allowed as we are having a huge internal audit that will last 3 week from our parent office is Tokyo...Ugh for me because I really wanted to use my Beach House for the first time?

    What are my options?

    What can I do beside try and rent it out. Can I call them and get the points and try and find something for another month.

    thanks...
     
  2. travelhacker

    travelhacker TUG Member

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    That's a bummer. You should be able to cancel the reservation online. Then your points (should be 2200) will move to CUP. You can then use those points for any time that you'd like. If there's a particular week that works well for you, you can put in a waitlist request and hope you get it. Honestly, I don't think you'd have much trouble making a week long booking for May, Summer, or Fall and you'll have some leftover points you could use for a studio stay somewhere, or to deposit in interval.

    If it were me, I wouldn't mind booking a Sunday - Thursday at Beach House and Thursday - Saturday at Windward Pointe....you could check out both resorts, and if you were to do so in the summer you'd be looking at a cost of 1200 points vs 2000 points for the whole week....maybe I'm a points cheapskate though.
     
  3. PerryKing

    PerryKing TUG Member

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    Location:
    Colorado
    Resorts Owned:
    Hyatt: Beaver Creek, Breckenridge, Bonita Springs, and 2X Dorado Puerto Rico. Mexico: Crown Paradise, Royal Holiday Club and Mayan Palace.
    Ditto - Travelhacker has it right . Just cancel the reservations. Sometimes I have to cancel my Home Resort Preference Period reservation the Friday before the Saturday check in. Some people watch for these last minute cancelations. In fact last year my cancelation of my peak March ski week for a three bedroom penthouse unit was picked up and reserved by some other member within several hours of me cancelling it on the Friday afternoon before the check in date on the next day (Saturday). Cancelation 24 Hours in advance and getting your points back in most situations is in the club rules.

    So cancel on line in the Hyatt system . Its easy to do, and is cheaper than calling Member service on the phone to do it. (By only about $6). I think the cancelation fee is about $45 if done on line.

    Sometimes I don't cancel a reservation I can't use, because why pay $50 plus $ to cancel when as soon as I do I loose the points. Thats because I used Limited Club Use points to make the reservation , maybe as late as the day before the points were going to expire. So if I cancel, the points expire, and DO NOT go back into my account. So I just call the resort and tell them I'm not coming and to use the reserved unit however they can to their advantage, Hopefully.

    .
     
    Last edited: Sep 8, 2019
    Sugarcubesea and alameda94501 like this.
  4. northjerseyjim

    northjerseyjim TUG Member

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    Location:
    East Hanover, NJ
    Resorts Owned:
    The Wellington (Newport, RI), Hyatt Residence Club Coconut Plantation (Bonita Springs, Fl), Inn on Long Wharf (Newport, RI)
    Dates of the week?
     
  5. Sugarcubesea

    Sugarcubesea TUG Member

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    Thank you everyone for the help... The dates were the week of Easter for 2020
     
  6. northjerseyjim

    northjerseyjim TUG Member

    Joined:
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    Location:
    East Hanover, NJ
    Resorts Owned:
    The Wellington (Newport, RI), Hyatt Residence Club Coconut Plantation (Bonita Springs, Fl), Inn on Long Wharf (Newport, RI)
    I would be interested in the following week, beginning April 25-26 , for seven nights, at HRC Coconut Plantation. If you

    can swap for it, we can swap email info. Thanks, Jim
     

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