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Mandatory Resale Question

Discussion in 'Vistana Signature Experiences (formerly Starwood)' started by andysnovel, Oct 5, 2018.

  1. andysnovel

    andysnovel TUG Member

    Joined:
    Aug 18, 2008
    Messages:
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    15
    Trophy Points:
    218
    Location:
    Clayton, NC
    Resorts Owned:
    Sheraton Flex, Vistana Bella Section
    Can a resale ownership convert star options to starpoints? My friend called Vistana and they told him no, he did not buy directly from vistana, even though he bought a mandatory resort timeshare. He owns a 81,000 annual at Bella!!! I thought he could do that every other year.
     
  2. byeloe

    byeloe TUG Member

    Joined:
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    Trophy Points:
    229
    Location:
    Ontario
    Resorts Owned:
    Westin Lagunamar
    SVV- Bella
    SVV- Key West
    no he can not convert as a resale owner
     
  3. emuyshondt

    emuyshondt TUG Member

    Joined:
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    Location:
    Austin, TX
    Mandatory only refers to receiving the Staroptions needed to exchange within the SVN system. Membership in SVN is mandatory for those properties.

    Hotel points (formerly called Starpoints) are not included in this privilege. There are no Starpoints anymore, after Marriott purchased Starwood and integrated the loyalty programs. All Marriott points are simply called Points today and the same points are used at Marriott, Starwood and Ritz Carlton hotel properties. Conversion to hotel points is only available for timeshares bought directly from the developer (or other properties converted through a new developer purchase).
     

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