How does this benefit owners due to the RTU float week character of Vidanta contracts?
Answer:
Vidanta contract are RTU float week(s) - so there is no ownership of a specific week , unit or resort location
Contracts written since 2011 are for 10 years of a registered week , renewable in 10 year increments - as a residence week . ( for up to 9 renewals / 100 years )
IMO -Residence weeks are RTU solely based on availablity . Registered weeks have (some kind ) of "senior position" to Residence Weeks .
IMO - registered weeks are like flying with a reservation and residence weeks are like flying standby . Both get on the airplane as long as there are seats .
As long as Vidanta keeps building and growing - everyone gets a seat .: AND it is not an old & rundown unit or situation .
IMO -Vidanta's reservation system is very sophisticated in how they manage occupancy levels based on existing owner ARP , new owners , exchangers and cash flow needs .
What allows them to keep "everyone" happy in the big picture - is the addition of new units to the resorts AND their system of building for peak snowbird
season with build costs in pesos and MF income in $ USD .[/QUOTE]
I think their system is not that sophisticated because they misclassify people terribly. They misclassified us on our first visit and put us in the worst room possible. It still leaves bad taste in my mouth and has made me suspicious of their system, customer service and whether they treat owners with respect. We were treated like criminals almost. They made us go to a sales presentation to get an upgraded room. It was horrible. Then they tried to sell us a package that was well below our level of travel style. We actually wanted something better and more expensive. Imagine that! But the salesperson was trying to convince us to buy their cheapest program. Why? I have no idea. We finally upgraded from the Bliss Entertainment to Grand Mayan to Grand Luxxe on that first visit since we would never stay in the Bliss and Mayan Palace. Grand Mayan would be questionable so we rescinded on that package and asked for a Grand Luxxe package. I do not think Vidanta does a very good job of target marketing and their computer system has absolutely no idea of how to place people in the right rooms based on their ownership level and future sales potential and upgrade potential. I think Vidanta's model takes a very short term view of its owners. The sales people are trained to make a buck today and do not look at the big picture of matching members with the best product in the short term and upgrading them over the long term as their needs change. The sales people are rude and insulting too. They said some of the rudest things to us. I won't repeat them here. This did not just happen by one salesperson but by several in various capacities. It is still amazing to me that I bought anything. I doubt I will upgrade unless they improve their customer service and give us good rooms when we start visiting. We are new so we have not yet visited since joining. We shall see if they deserve their AAA 5 Diamond designation or not. Many resorts on the AAA list do not deserve to be on that list. I wonder if Vidanta bought its AAA designations. Many travel awards are promotional and companies can buy the awards with advertising dollars and donations. The Grand Mayan certainly does not deserve to be a AAA 4 Diamond resort. The furniture in the Grand Mayan Nuevo Vallarta is worn out and the terrace pools are dirty.