Bigrob
TUG Member
I had read with some skepticism reports that Sumday was not performing well. I say skepticism because I had a number of positive dealings with them, and in a situation where something wasn't quite right, they worked to make it right.
However, I think there have been some changes organizationally recently... maybe one of the principals has retired or taken a less active role? My recent transactions have not been as smooth. I'm okay with a few bumps along the way, but one in particular is troubling... I purchased an Oceanside Pier contract last year in early November. It just transferred in about a week ago - okay, 6 months is awhile, but there can be reasons for that. But more problematic is that it transferred with a balance due on the contract of almost $2500 in back maintenance fees (and I'm assuming penalties and late payment fees).
The monthly fee on this contract is under $300, so it may already have been in arrears when it was listed, but this was not noted. Last time I had something like this happen it took me weeks to get it sorted out between the 3rd party (not Sumday) and Wyndham. I really would prefer not having to go through this again, and would not have purchased the contract had I known it was not being kept current as it is supposed to be.
This was not the only contract that was not kept current, and Sumday is telling me I'm responsible for the fees on the other one that transferred in with a balance due.
Hopefully this gets worked out as it has in the past, and I can continue to recommend Sumday... but right now I'd be hesitant.
However, I think there have been some changes organizationally recently... maybe one of the principals has retired or taken a less active role? My recent transactions have not been as smooth. I'm okay with a few bumps along the way, but one in particular is troubling... I purchased an Oceanside Pier contract last year in early November. It just transferred in about a week ago - okay, 6 months is awhile, but there can be reasons for that. But more problematic is that it transferred with a balance due on the contract of almost $2500 in back maintenance fees (and I'm assuming penalties and late payment fees).
The monthly fee on this contract is under $300, so it may already have been in arrears when it was listed, but this was not noted. Last time I had something like this happen it took me weeks to get it sorted out between the 3rd party (not Sumday) and Wyndham. I really would prefer not having to go through this again, and would not have purchased the contract had I known it was not being kept current as it is supposed to be.
This was not the only contract that was not kept current, and Sumday is telling me I'm responsible for the fees on the other one that transferred in with a balance due.
Hopefully this gets worked out as it has in the past, and I can continue to recommend Sumday... but right now I'd be hesitant.