We checked into Kihei yesterday afternoon. A long time owner was yelling at the manager about a horrible check-in experience the day before, the clerk did not enunciate the words she whispered but our room was ready at 3:45. The resort has gone downhill tremendously in the past 3 years. Employees are unengaged, the resort is in desperate need of refurbishment and/or rebuilding and is filthy. One of the chairs on the lanai had blood and/or dried feces on it, the carpets need to be vacuumed and cleaned, food debris in sink and dingy, dirty furniture that is beyond worn.
We've loved WorldMark over the years and enjoyed many wonderful vacations,but the decline into a setting only a slumlord could be proud of has made us regret our recent purchase of an additional account.
We've loved WorldMark over the years and enjoyed many wonderful vacations,but the decline into a setting only a slumlord could be proud of has made us regret our recent purchase of an additional account.