Jan M.
TUG Member
- Joined
- Jun 17, 2010
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- Resorts Owned
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Wyndham Presidential Reserve at Panama City Beach
Club Wyndham Access
Grandview Las Vegas and Discovery Beach Resort - Both in RCI Points
Woodstone and Summit at Massanutten - Both in RCI weeks used as Wyndham PICs
I've seen this topic discussed before and wanted to share how this resort is handling the issue. In this letter the resort references both Colorado law and also the ADA law several times.
Dear RCI Exchange Guest,
We look forward to hosting you for your upcoming vacation through RCI.
Recently, we have had several RCI guest families attempt to check in for vacation with emotional support animals under the misunderstanding that these animals qualify under federal ADA law.
Under ADA regulation, service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to a person's disability.
Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA.
Please carefully read the policy below. If you have questions, please contact me before arrival. We will not check in guests arriving with non-ADA Service Dogs. Please avoid any inconvenience or disappointment by contacting me in advance.
Sincerely, xxxxx, Front Office Manager
Our Policy is as follows:
SERVICE ANIMALS ARE WELCOME
Service animals are individually trained to do work or perform tasks for a person with a disability. Colorado state regulations prohibit non-service animals from entering the premises. Pets whose function is to provide comfort or emotional support do not qualify under the Americans with Disability Act. Under Colorado law, it is a criminal offense to misrepresent an animal as a service animal. C.R.S. §18-13-107.7.
All guests arriving at Rams Horn Village with a service dog are required to complete the following Record:
ADA Service Animal Record
Rams Horn Village Resort accommodates Service Animals as defined Title II and Title III of the ADA. A service animal means any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability.
Under the Act, Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA. Under the ADA and Colorado law, owners of public accommodations are not required to allow emotional support animals, only service animals.
The handler is responsible for caring for and supervising the service animal, which includes toileting, feeding, and grooming and veterinary care. The Service Animal must be under the handler's control at all times. It may not be left unattended in a home or other location on the resort.
Under the ADA, the dog must already be trained before it can be taken into public places.
For our Association records, please answer the following two questions and sign below:
(1) Is the service animal required because of a disability? ___Yes___No
(2) What work or task has the dog been trained to perform? ____________________________________________________________________________________________________________
Guest Name: __________________________
Date: _______________________________
Rams Horn Village Resort Representative: ________________________
Dear RCI Exchange Guest,
We look forward to hosting you for your upcoming vacation through RCI.
Recently, we have had several RCI guest families attempt to check in for vacation with emotional support animals under the misunderstanding that these animals qualify under federal ADA law.
Under ADA regulation, service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to a person's disability.
Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA.
Please carefully read the policy below. If you have questions, please contact me before arrival. We will not check in guests arriving with non-ADA Service Dogs. Please avoid any inconvenience or disappointment by contacting me in advance.
Sincerely, xxxxx, Front Office Manager
Our Policy is as follows:
SERVICE ANIMALS ARE WELCOME
Service animals are individually trained to do work or perform tasks for a person with a disability. Colorado state regulations prohibit non-service animals from entering the premises. Pets whose function is to provide comfort or emotional support do not qualify under the Americans with Disability Act. Under Colorado law, it is a criminal offense to misrepresent an animal as a service animal. C.R.S. §18-13-107.7.
All guests arriving at Rams Horn Village with a service dog are required to complete the following Record:
ADA Service Animal Record
Rams Horn Village Resort accommodates Service Animals as defined Title II and Title III of the ADA. A service animal means any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability.
Under the Act, Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA. Under the ADA and Colorado law, owners of public accommodations are not required to allow emotional support animals, only service animals.
The handler is responsible for caring for and supervising the service animal, which includes toileting, feeding, and grooming and veterinary care. The Service Animal must be under the handler's control at all times. It may not be left unattended in a home or other location on the resort.
Under the ADA, the dog must already be trained before it can be taken into public places.
For our Association records, please answer the following two questions and sign below:
(1) Is the service animal required because of a disability? ___Yes___No
(2) What work or task has the dog been trained to perform? ____________________________________________________________________________________________________________
Guest Name: __________________________
Date: _______________________________
Rams Horn Village Resort Representative: ________________________
