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II - Open inventory before OGS match

Discussion in 'Exchanging Timeshares' started by mdurette, Oct 27, 2018.

  1. mdurette

    mdurette TUG Member

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    You have an OGS that doesn't match - but then you see a sighting for it in open inventory. What gives? I always assumed trade power issue.

    But, yesterdays mini bulk of some Hyatts proved this is not always the case. Resorts are definitely being released to open inventory first.

    Myself - While searching yesterday I saw a unit at Hyatt Windward Point - March 10th and proceeded with the exchange. I cancelled it this morning. The rep looked at my OGS and said do you want to remove the resort? Huh, I didn't even realize included it in my OGS. The fact is though, it was not the OGS that picked it up - it was done manually.

    In sightings another tugger reported the same for Wild Oak. And other reported they had an OGS for Highland that didn't match, but should of IMO with their deposit considering what I was using to see them.

    So yeah....OGS are not full proof. Can't "set it and forget it"
     
    Panina likes this.
  2. tschwa2

    tschwa2 Tug Review Crew: Rookie TUG Member

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    Happens all the time with II. At this point I am surprised regular Tuggers are surprised when it happens. It happens both with bulk deposits, not every time but it might just be that if it is loaded at 3 am no one happens to be looking before the match process gets going. It also happens with individual deposits where someone has an OGS and then sees a unit (not necessarily as part of a bulk) that should have matched but didn't.
     
  3. CMVer

    CMVer TUG Member

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    I had an OGS for January in Orlando and one of the resorts and dates was available as I was searching one day. I watched it for four days before it matched the search. I didn't really want it to match yet because I wasn't sure of the dates which is why I didn't grab it, but I did think it was odd that the unit was sitting there in regular inventory for several days before it matched the OGS.
     
  4. Panina

    Panina TUG Review Crew: Expert TUG Member

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    I have never experienced this scenario yet but it doesn’t surprise me.

    I have seen, I believe when they are running their programs, around 3am in the morning great weeks that appear just for a short time and disappear within a few minutes which makes me think they first run a program to put all new weeks into the system and then they run a second program to match requests. My guess is the second program, at times, for some reason is not being runned to match requests.

    Just a guess on what I think could be happening. Can you tell I programmed computers for year?
     
  5. dioxide45

    dioxide45 TUG Review Crew: Veteran TUG Member

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    This has seemed to be how II's system has worked for years. Best we could all speculate is that when a unit is first deposited, it goes in to general online available inventory. Then every so often their system comes through and sweeps these up for the overnight match process. Then during the overnight match, if it matches you get the email confirmation. HOwever, if you are searching when it is still sitting out there in general inventory before picked up in the regular sweep, you wonder why it didn't match. It seems that it is because it hasn't had the opportunity yet. This is why it pays to do regular searches throughout the day, even if you have an OGS setup.
     
  6. marisajo

    marisajo TUG Member

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    Mine was the Wild Oak that matched around 10am. I had seen the post in sightings and had logged in to make the match myself manually and then it got matched by OGS while I was in the process of doing the manual exchange. Luckily the week I wanted was still there 4 hours after spotted in open inventory. I wonder if this was always the case. It definitely seems like all my OGS are taking many more months to match than they ever did in the past. Guess I'll have to try to make checking part of my morning routine. Pretty much defeats the purpose of OGS.
     
  7. davidvel

    davidvel TUG Member

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    II should be taken to task for this. Yes, it has been well documented on this site. II takes your good money, and ties up your unit which can't be used, with the promise of an OGS which will match before inventory is released. II routinely fails on this promise, as their systems apparently aren't programmed to fullfill the promise. I think there's a legal term for this...
     
    klpca and dioxide45 like this.
  8. Chrispee

    Chrispee Tug Review Crew: Rookie TUG Member

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    I’m one of the few people who hopes II doesn’t solve this issue. The vast majority of my great trades are from units snagged late at night.
     
    Panina likes this.
  9. rickandcindy23

    rickandcindy23 TUG Review Crew: Expert TUG Member

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    I didn't get my OGS match for a Westin 2/23, and I was able to book it with the same week that I used for my OGS.
     
  10. Panina

    Panina TUG Review Crew: Expert TUG Member

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    Those late night snags are the best but usually a few minute opportunity.
     
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  11. Panina

    Panina TUG Review Crew: Expert TUG Member

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    In all fairness II needs to fix this. Mark or II, if you are reading this can you give us some insight on why this is happening? I still love my trades in II, overall they are the best value and have the best customer service.
     
  12. mdurette

    mdurette TUG Member

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    It is discouraging, some of these deposits that make it pass OGS are really good. I'm on II enough....but certainly not all the time to watch and see anything come through.

    Curious - I know II dumps a lot of LM stuff at 7 am EST. Is there a specific time the overnight stuff gets put into the system?
     
  13. Panina

    Panina TUG Review Crew: Expert TUG Member

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    It changes but I believe most times between 3 am and 4 am est.
     

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