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[How to] Deal with AOL browser problems

Discussion in 'About TUG BBS' started by Makai Guy, Sep 27, 2006.

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  1. Makai Guy

    Makai Guy Administrator

    Jun 3, 2004
    Likes Received:
    Trophy Points:
    Aiken, SC, USA
    Resorts Owned:
    Spicebush (Hilton Head Island)
    AOL users have reported numerous intermittent access problems, such as
    • Inability to complete the online registration
    • Problems logging in
    • Errors when following links to forums or threads
    • Inability to post a message
    • Parts of pages not visible
    There are reports of similar problems all over the 'net, not just here, and they seem to stem from some innate problem with the AOL browser.

    As a first step, you can try to clear the browser's cache and try again.

    It has been reported that, when these problems occur, signing off from AOL then signing back on may eliminate the problem.

    It has also been reported that switching to a browser other than the one supplied by AOL can also eliminate the problem:
    1. Connect to AOL's ISP service to get to the internet, but do NOT go to any websites on the Internet
    2. Minimize that window
    3. Open Firefox, Chrome, Internet Explorer, Safari, or other browser
    4. Use the external browser to browse the internet
    One AOL user reported success in getting to an inaccessible forum by using the "Quick Navigation Menu", accessed via the QuickNavIcon.png icon at right end of the light blue "bread crumb" site navigation bar near the top/bottom of the page.

    Last edited: Apr 25, 2017
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