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HHV - Owners update offer

Discussion in 'Hilton Grand Vacations Club / HGVC' started by Beacon888, Jan 12, 2018.

  1. Beacon888

    Beacon888 TUG Member

    Joined:
    Feb 3, 2012
    Messages:
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    Trophy Points:
    93
    Location:
    Vancouver, BC
    Resorts Owned:
    SDO, HGVC BAYCLUB
    My final night at HHV. Got to stay in 2 Bedroom in GW.

    Owners update, offer was a $150 AMEX Visa or Tickers to Luau. They now advised we didn't qualify as we are resale owners. Still gave us our Village discount booklets and we moved on.

    Rooms still in good shape. Lagoon Tower is pretty good too. The 2 bedroom our friends stayed in as the 65 inch TV.
     
  2. Frasier

    Frasier TUG Member

    Joined:
    Jan 27, 2017
    Messages:
    22
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    14
    Trophy Points:
    38
    Resorts Owned:
    HGVC-Mabrisa Carlsbad, CA, Red Wolf Lakeside, Lake Tahoe,
    HGVC-Bay Club, HI

    Thanks for the information.

    I have attended a couple owner updates before. What I never know is do they really know in each situation who owns resale? I was told during one update it didn’t matter. I attended an owner update at the Bay Club in November and received a $100 resort credit at the Hilton and some discount off one of our tours. But the interesting part was the salesman was trying to get me to go for a 4,800 pt purchase because he said that is all I need to gain elite status (I said no of course). I am thinking does he even know my points I own are all resale?
     
  3. frank808

    frank808 TUG Member

    Joined:
    Jan 6, 2010
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    Location:
    Beautiful Oahu
    They do know who is resale or not. I have been denied updates as I only own resale.

    Sent from my SM-N950U using Tapatalk
     
  4. Frasier

    Frasier TUG Member

    Joined:
    Jan 27, 2017
    Messages:
    22
    Likes Received:
    14
    Trophy Points:
    38
    Resorts Owned:
    HGVC-Mabrisa Carlsbad, CA, Red Wolf Lakeside, Lake Tahoe,
    HGVC-Bay Club, HI
    When do they usually inform you have been denied? When you first try to set it up or after you arrive for your appointment? I am just curious. I don’t plan to do these in the future as they are too much of a distraction and a pain for me for what they give you.
     
  5. csodjd

    csodjd TUG Member

    Joined:
    Jul 4, 2017
    Messages:
    211
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    69
    Trophy Points:
    63
    Resorts Owned:
    Hilton Hawaiian Village - Lagoon Tower
    They offered (and gave) me 40,000 HH points for an update/sales pitch last summer. They knew we were resale buyers/owners, but wanted to try and sell us on becoming Hilton buyers by adding to our points buying from Hilton. The essence of the sales pitch was to buy some less expensive points (we're at Lagoon Tower) through Hilton, but the sales guy gave up when I told him virtually all our use of our points was home week, because Hawaii is where we want to go. He acknowledge then that there really wasn't much benefit for us with the program he was trying to sell us on.
     

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