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Hacienda Del Mar, Puerto Rico

Discussion in 'Hyatt Residence Club' started by Cropman, Dec 8, 2017.

  1. ConejoRed

    ConejoRed TUG Member

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    Resorts Owned:
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    Vacation Properties for Less off of eBay. Only paid $250 and the seller is paying closing so not really out of pocket much for it, but I don’t want to necessarily pay 2020 maintenance fees if I am not going to get any practical 2020 use. Due to other plans we already have I would have probably moved it to EEE anyway so o.k. with that if they can get their act together.
     
    Sugarcubesea likes this.
  2. echino

    echino TUG Member

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    Location:
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    Hyatt Piñon Pointe
    Hyatt Coconut Plantation
    Hyatt Windward Pointe
    Harborside at Atlantis
    Westin Ka'anapali
    Westin St. John
    Marriott Canyon Villas
    Marriott St. Kitts
    Marriott Ko Olina
    I read they went out of business.
     
    Sugarcubesea likes this.
  3. SteelerGal

    SteelerGal TUG Member

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    Since Hyatt is having to rebuild the TS, will the hotel and casino project get off the ground? I know The Ritz is open and thriving so wondering if anyone heard of resurrecting Hacienda?
     
    Sugarcubesea likes this.
  4. ConejoRed

    ConejoRed TUG Member

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    Could explain the no replies. Will have to do a search on them. Not out a lot of $$$ at least if they have.
     
  5. Sapper

    Sapper Tug Review Crew: Rookie TUG Member

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    Where did you see that? I had a good purchase with them. It would explain why they have had no listings for a while though.
     
  6. SteelerGal

    SteelerGal TUG Member

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    I did notice there weren’t any listings from them lately.
     
  7. Sugarcubesea

    Sugarcubesea TUG Member

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    I hope Vacation Properties for Less Vacation Properties for Less is able to get you to closing very quickly....that is such a great price...congrats...
     
  8. Sugarcubesea

    Sugarcubesea TUG Member

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    I just looked it up and wow they sure did...It looks like they were all owned by one entity and the companies listed below were all owned by the same company.

    Bankruptcy
    On 04/09/2019, the company filed for reorganization under Chapter 11 of the federal Bankruptcy Act, case number 19-14605-JKO.

    This permits the company to continue to operate with court supervision while developing a plan of reorganization.

    Those with monetary claims against the company are advised to obtain a Proof of Claim form by writing to Florida Southern Bankruptcy Court CM/ECF, 299 East Broward Blvd. #112, Fort Lauderdale, FL, 33301 for resubmission to that court.

    The case number should be entered on the form.

    Unassigned
    On April 9, 2019, American Resource Management, LLC, filed Chapter 11 reorganization in the U.S. Bankruptcy Court, Southern District of Florida, Case # 19-14607-JKO.

    This and other related companies are being jointly administered by the Trustee:
    Jointly Administered Chapter 11 Cases
    19-14606-RBR American Resource Management, LLC (IL)
    19-14607-RBR American Resource Management Group, LLC (FL)
    19-14608-RBR Boomtown Holding Group, LLC (DE)
    19-14609-JKO Redemption and Release, LLC (DE)
    19-14610-RBR Redemption Holdings USA, LLC
    19-14611-RBR Resort Exit Team LLC (FL)
    19-14612-RBR Vacation Properties for Less, LLC
    19-14613-JKO VPL Holdings, LLC (FL)

    This matter came before the Court without a hearing upon Debtor's Motion to Jointly Administer Chapter 11 Cases (ECF 6). The cases identified in the caption of this order are pending in this court by or against (1) a husband and wife, or (2) a partnership and one or more of its general partners, or (3) two or more general members of a partnership, or (4) a debtor and an affiliate. It appears that these cases should be jointly administered as authorized under Bankruptcy Rule 1015 and Local Rule 1015-1.

    1. A single case docket and court file will be maintained hereafter under the "lead case" number.
    2. Pleadings filed in other than the lead case shall be captioned under the lead case name(s) and case number followed by the words "(Jointly Administered)" and beneath that caption, the case names and numbers for the cases in which the document is being filed. Claims filed shall indicate only the case name and number of the case in which the claim is asserted. Separate claims registers shall be maintained for each case. Ballots shall be styled and filed only in the case name and number of the member case for which the plan being voted on was filed.
    3. The debtor-in-possession, or if applicable, trustee, will not commingle assets or liabilities unless and until it is determined, after notice and hearing, that these cases involve the same debtor or that another ground exists to order substantive consolidation of these cases

    Pursuant to the Order of this Court entered on April 18, 2019 (D.E. #45) directing the United States Trustee to appoint a chapter 11 trustee in the above-captioned case, the United States Trustee for Region 21 hereby appoints the following person as Chapter 11 Trustee:
    Barry E. Mukamal
    1000 So. Federal Hwy., Suite 200 Ft. Lauderdale, FL 33316
    (954) 761-4518
    bmukamal@kapilamukamal.com

    For further assistance:
    Unites Stated Bankruptcy Court
    United States Courthouse
    299 East Broward Blvd., Room 112
    Ft. Lauderdale, FL 33301
    (954) 769-5700
    Link: https://www.flsb.uscourts.gov/court/ft-lauderdale
     
    Sapper likes this.
  9. ConejoRed

    ConejoRed TUG Member

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    Well.. finally got a reply today from their ‘front office’ email address today. Their response to my questions were:

    “Unfortunately, we cannot make a reservation or bank points for new owners. I understand that Hyatt works differently, but this is a company policy. We are working hard to get this transfer finalized as soon as possible.”

    Going to respond that they don’t need to do it, the seller needs to and can do it if they wanted to keep some good will in place while this drags on..
     
  10. SteelerGal

    SteelerGal TUG Member

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    I am waiting for HHI and we agreed that the seller will help transfer the 2020 reservation to us.
     
  11. Elle Kaye

    Elle Kaye Guest

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    Hyatt Hacienda Del Mar
    We just got an email today from the Hacienda. The wording was off... said that they had a model villa open that ‘ was getting a lot of business ‘ (??) I have no idea what that means. I DO know that it’s very strange that I’ve never been able to find one picture of the place post hurricane. And this was in September of 2017. The few pictures we’ve gotten from the resort show very little. In March.. a tree that is by the lobby is pictured all beaten up right after the hurricane, then another picture of said tree looking healthy. OK, thanks Mother Nature. Today, a picture of the OLD roof , saying they’re ready to put on a new one. A few interior shots of unfinished drywall. Said they’re ‘ trying different finishes ‘. What?? You don’t have this stuff picked out yet?
    Does anyone else out there find this lack of information disturbing? The Ritz down the road has been open for over a YEAR. In the email they were practically begging people to pay their maintenance fees ( which are outrageous) and then telling them to use their points for another resort ( Key West, etc)
    Does anyone have any thoughts on this? PR itself is in chaos right now- and the lack of communication is very strange. You’d think they’d want to keep in contact with owners, because we are the income stream. What I’m asking is : has anyone laid eyes on this place, and see that there is actual construction going on??
     
  12. Sapper

    Sapper Tug Review Crew: Rookie TUG Member

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    You mean like here: https://clubhouse.hyattresidenceclub.com/#/member_resources/news/9
    Where it details the repairs with photographs
     
  13. travelhacker

    travelhacker TUG Member

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    I'm not following Hacienda Del Mar very closely, but I do read the updates on the website and if I were an owner, I would have some concerns about when they'll actually re-open. My completely uneducated guess is that Hyatt will have to cancel some reservations come December...
     
  14. Elle Kaye

    Elle Kaye Guest

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    My husband talked to someone from Hyatt today & was told the Hacienda opening was pushed back to March of 2020. We loved it there.. went every winter for 20 years. Even with the closing of the Cerromar, the beautiful river pool, and just the Bohio as a restaurant...the natural beauty of the place is simply stunning. It was just an easy, stress free , laid back vacation. The staff was always wonderful ! But quite honestly, I am very hesitant to pay maintenance fees for a place that may never reopen. We own 4 weeks- that’s about $6500 in maintenance fees. It’s a pain to use Interval, and the trade off is a rip off. We go in February, and in February, if you’re coming from a Northern state, and want guaranteed good weather without a long flight, you’re looking at the Caribbean. The weeks were all paid for years ago at closing. They are unsalable at this point.. there is no Hyatt/ Marriott buy back program at this time...we are seriously thinking about just walking away. Any thoughts?
     
  15. Sapper

    Sapper Tug Review Crew: Rookie TUG Member

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    With the political issues possibly causing further delays, my guess is they push the opening to early 2020. If I were an owner there, I’d be more concerned about a special assessment. Hyatt has never had one, but they’ve never had to rebuild a resort either. Hopefully the insurance covers the majority of it.
     
  16. Sapper

    Sapper Tug Review Crew: Rookie TUG Member

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    We were at this resort the January prior to the hurricane. We enjoyed it. Seriously thought about a resale unit. You might look at joining here and then you can list them free in the for sale section. Myresortnetwork.com seems to be a good place. Redweek.com, but will probably charge you the most. The weeks it sounds like you have may have some value, but I have seen eBay sales that started at $1 with seller paid transfer close at what pre-hurricane would have been insulting prices. All this being said, it was a beautiful resort, and I think it will be again.

    EDIT - I agree with what Travelhacker said below about using the points you have in the Hyatt system. Maybe a few weeks in Key West could meet your needs until they have the resort back up and going.
     
    Last edited: Aug 6, 2019
  17. travelhacker

    travelhacker TUG Member

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    I'm sorry, that's got to be hard. Again, I've never been, but the location looks stunning. While I do think they will re-open (I'd put money on it being sometime in 2020 -- and March certainly sounds feasible), I think the issues that @Sapper mentioned have and will continue to slow it down.

    A few things:
    1) I may be wrong, but I believe Hyatt still gives points to owners even though their home resort is closed. Have you considered trading within the Hyatt system? I have really, really enjoyed my trades.

    2) Interval is a bit of a pain. The best tip I can give is to use the request first (or ongoing search) feature. It has worked extremely well for me. I've been able to stay at some solid resorts in very high demand times.

    3) There are likely better options than simply not paying your maintenance fees. If you do not want to continue on with your ownership, if you have decent weeks, you shouldn't have too much trouble giving your weeks away (depending on the week, you may be able to sell them). Keep in mind this is a really horrible time to sell as there is so much uncertainty.

    People are very helpful on this forum, and I do think there are a lot of ways that you could get value out of your ownership even though it isn't going like you would want.

    Please let us know if you have any questions about any of the options that could help you use your ownership.
     
  18. SteelerGal

    SteelerGal TUG Member

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    There is a Hyatt EBay Group as well if you are not already a member.
     
  19. Sapper

    Sapper Tug Review Crew: Rookie TUG Member

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    What is this?
     
  20. grevas1

    grevas1 Guest

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    According to the newsletter the management team sends out, if you call Hyatt the transaction fees will be waived if used within Hyatt Residence Club. As for maintenance fees, my maintenance fees have been slashed/reduced by 50% for the last two years.

    upload_2019-8-6_16-5-9.png
     
  21. bdh

    bdh TUG Member

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    Not an HDM owner, but in talking with a couple of the Key West Hyatt resort managers a few months back, they did not see a special assessment for HDM in the works. There's a hefty deductible ($2.5M+) the HOA has covered, but insurance is covering the other $20+M. Hope that holds true for the HDM owners.
     
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  22. Sapper

    Sapper Tug Review Crew: Rookie TUG Member

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    That’s good to know. I was just at the Beach House for a few days, and the new manager there was the manager at HDM. Had I thought about it I would have chatted with him about the property.
     
  23. grevas1

    grevas1 Guest

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    For those following Hacienda del Mar reopening, I received an update and the new date is May 22, 2020.

    upload_2019-8-26_12-22-28.png
     
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  24. SteelerGal

    SteelerGal TUG Member

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    Are they going to restore the entire property? I know the complaint was ILG allowed the property to decline significantly.
     
  25. Sapper

    Sapper Tug Review Crew: Rookie TUG Member

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    Thank you for posting this. Unfortunately the opening has been pushed beyond when I thought it would be back. I feel for all the owners there.

    The photos that I have seen makes me believe they took the whole building down to the metal supports and concrete floors, and everything going in will be brand new. I would think that the big pool, kiddie pool, and hot tubs will be redone. Not sure about the golf course.
     

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