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Getaway Travel Services (GTS) scam - Vallarta Gardens

Discussion in 'Mexico Timesharing' started by bbtravels, Oct 7, 2018.

  1. bbtravels

    bbtravels Guest

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    I almost didn't post as I'm mortified I even got caught on this but it looks like I've been scammed. On Thurs. Oct 4 I was at a presentation at Vallarta Gardens. After I checked in at the desk a slick looking guy looked me up and down, sat down at the table and asked me some questions. He got up and left and was soon replaced by a blond, middle-aged woman, think her name was Lisa. She said she didn't know what I had said to him but I wouldn't be pitched on a timeshare, rather she was going to give me something they felt I was interested in which was a travel package: units of $799/unit from Getaway Travel Services (GTS), buy a bunch for use through the company's website to get ALL airfares, hotels, car rentals, etc. with 20 years to use them all for super discounted rates. I bought in and did my research when I got back to the hotel. Long story short, looks like it's a scam that's been around for a long time and has gone under different names: Holiday Rewards, Elite Travel Journeys, Ultimate Vacation Club (UVC), Global Distribution (GDS), and these are just the ones I found.

    Because I only did a down payment with a subsequent monthly payment plan, I haven't gotten the site's user name/pw but as I understand from everyone else, those won't come until 30 days after final payment so I can't even check out the site. I got on the phone with my credit card company and requested a dispute investigation on the transaction. As per others stories I was able to find mescam.com with instructions on how to file a rescission letter (I'm within the 5 day timeframe) and request the contract cancellation. I sent it by email to all addresses within the travel company's contract, PROFECO, and the resort, and will send hard copies to Canadian Consumer Affairs. Of course an email bounced back from GTS (surprise!) as undeliverable. Also, GTS nowhere provides a proper address, only an intersection in Omaha, NE bounded by a park, the State office building, a cafe, and what looks to be some LLP set up beside the bus stop.

    There were so many warning bells that I ignored, but she came across as polished and professional, and oddly, not pushy compared to the others I've heard about. I think most people find these forums after they've been screwed, but if you're here because you're smarter than me, things to look out for: a proper company name with complete address, no typos in the business card (for real, the phone number format was/is incorrect). I do remember when she logged into the site in the office she entered 'Sapphire' somewhere which also seems to be a name that comes up as a scammer. Get the full name of the person you are talking to, ask to see their ID or credentials as a certified sales rep. And again, if it sounds too good to be true it probably is.

    I will update this post if/when I'm able to provide any further info on the outcome of the rescission letter, credit card dispute, etc. I'm crossing my fingers everything works out. Thanks to everyone on these forums who take the time to provide details of their issues and any helpful information in recovering the funds which were maliciously taken from them. These communications are so important. Enjoy your trip, don't go to a presentation!!!!!
     
    TUGBrian likes this.
  2. T-Dot-Traveller

    T-Dot-Traveller TUG Member

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    Glad you smelled this early .
    There is a long TUG thread started in 2014 about Vallarta Gardens
    worth reading .

    In My Opinion - The “resort “ is simply there as a front for scams .

    Make sure your credit card company cancels the card number used and issues you
    a replacement .
     
    rpennisi and TUGBrian like this.
  3. T-Dot-Traveller

    T-Dot-Traveller TUG Member

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    Bump - so the Vallarta Garden - threads are side by side for an evening
    Oct 16 - 2018

    IMO - it is a resort that exists just to run SCAM sales operations .
     
  4. Fredflintstone

    Fredflintstone TUG Member

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    Funny, at Puerto Vallarta I usually stay at Friendly which is smack dab in the middle of Timeshare booth heaven. I learned to quickly cross the street and problem solved. If I stay on the other side, I get slammed every 50 feet.

    Downtown Melecon area can be bad too. Especially those tequila shops posing as tequila but are just timeshare booths.


    Sent from my iPad using Tapatalk
     
  5. Haabda

    Haabda Guest

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    Have you learned anything more about GTS. I am at Vallarta Gardens right now and considering purchasing GTS. As of right now, the answer is no. If it sounds to good to be true....

    The website is just Wordpress which pulls up different travel search sites in frames. When I asked how the sites use your credits, the representative said “promo codes”. She said the promo code ties back to your GTS account. It all sounds fishy.
     
  6. bbtravels

    bbtravels Guest

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    Hi there, I haven't posted anything yet because I'm still waiting to see the refund on my credit card. I would advise you against purchasing the deal though, it has been a struggle dealing with getting everything taken care of. Fortunately my credit card has frozen the charges so there's more time to deal with it, but it is still frustrating. DO NOT BUY. Let me know how it goes.
     
  7. bbtravels

    bbtravels Guest

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    May as well update now, I was hoping I'd have something positive to say but we are more than 30 days since I notified GTS I was cancelling my purchase within 5 days of the signing the contract. I have sent repeated emails, phoned numerous times, and am always told 'accounting is working on it'. On occasion the phone number doesn't work either so I now phone from different numbers just in case they are blocking my calls. The wheels move slowly over there. PROFECO responded to my initial email within 5 days of sending it which I thought was a good sign, not that they are doing anything about it but they have registered my complaint. My suggestion is if you are going through the same thing as me, correspond as much as possible by email to maintain a history of your contact attempts. I did receive one voicemail from GTS saying they were cancelling the contract, fortunately my computer picked that one up so I can save it forever. You will need these things when you work through the dispute with your credit card company and in case GTS does not honor its commitment to returning your funds. Frustrating, worse than dealing with cell phone companies :)
     
  8. Haabda

    Haabda Guest

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    I’m pretty sure I wont take the chance. It sounds way too good to be true.
     
  9. TUGBrian

    TUGBrian Administrator

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    im not sure id count on a company that is legitimately trying to rip you off to "make things right" with you trying to cancel.

    id be on the phone with your credit card dispute department asap.
     
    easyrider likes this.
  10. Haabda

    Haabda Guest

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