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Explorer contact

Discussion in 'Vistana Signature Experiences (formerly Starwood)' started by blondietink, Jul 12, 2018.

  1. blondietink

    blondietink Guest

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    Anybody else having problems contacting the Explorer people by phone? Every time we call we get a message stating to call back the next business day even though I am calling during business hours. I finally called Westin Vistana to see what is up and they put me through to someone in that department, only to be given a voice mail message. All I want to do is complete half of the payments so we can get the Staroptions credited tied to the Explorer package before August 1st.
     
  2. gwberg

    gwberg Guest

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    I contacted them yesterday for the same reason and was successful.



    Sent from my iPhone using Tapatalk
     
  3. blondietink

    blondietink Guest

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    Just tried again and got through. The Starpoints will be credited within 2 weeks, right before they are all converted x3 into Marriott points!! Plus used the American Express card for extra points on the charge. Love points!
     
  4. dioxide45

    dioxide45 TUG Review Crew: Veteran TUG Member

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    I suspect that if they were to be credited after the 8/1 date, they would still credit them at the x3 ratio.
     

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