Explorer contact

[blondietink]

Anybody else having problems contacting the Explorer people by phone? Every time we call we get a message stating to call back the next business day even though I am calling during business hours. I finally called Westin Vistana to see what is up and they put me through to someone in that department, only to be given a voice mail message. All I want to do is complete half of the payments so we can get the Staroptions credited tied to the Explorer package before August 1st.

 

[gwberg]

I contacted them yesterday for the same reason and was successful.



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[blondietink]

Just tried again and got through. The Starpoints will be credited within 2 weeks, right before they are all converted x3 into Marriott points!! Plus used the American Express card for extra points on the charge. Love points!

 

[dioxide45]

Just tried again and got through. The Starpoints will be credited within 2 weeks, right before they are all converted x3 into Marriott points!! Plus used the American Express card for extra points on the charge. Love points!

I suspect that if they were to be credited after the 8/1 date, they would still credit them at the x3 ratio.