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Changing Home resort reservation in club period

Discussion in 'Hilton Grand Vacations Club / HGVC' started by dsmrp, Jul 8, 2018.

  1. dsmrp

    dsmrp TUG Member

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    Sheraton Vistana, Waikoloa Bay Club
    I made a home resort reservation at Bay Club for spring 2019, during the home preference 12-9 months window, sending in my paper request form in to Bay Club/Hilton. I've been thinking of changing to an earlier date, now in club reservation period. There are lots of units available in club period.

    Will HGVC-Bay Club charge me to make this change? Looks like online I can only cancel the reservation. I am hoping if I call Bay Club # , they will make change n/c.
    (I can't do now cause I'm waiting for friends to decide when they can travel, maybe in a week's time. ).

    Has anyone else had this situation? Thanks in advance!
     
  2. Talent312

    Talent312 Tug Review Crew: Rookie TUG Member

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    You should be able to cancel and rebook the new dates w/o a fee.
    Even though it is in the club-window, it is still a home-week booking.
    I'd call the main HGVC member line to do this.

    The Rules: "After the Home Week Priority Reservation Window ends, Members will no longer have an exclusive window to book their Home Week, however, they may still make a Home Week reservation, subject to availability." (emphasis added)

    .
     
    dsmrp likes this.
  3. dsmrp

    dsmrp TUG Member

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    Thanks Talent!
     
  4. magmue

    magmue TUG Member

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    But if I understand correctly, if it's a home week reservation, you will have to book the exact unit type you bought, and adhere to a 1 week reservation checking in and out on their week regimen
     
  5. Talent312

    Talent312 Tug Review Crew: Rookie TUG Member

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    and book in the same season that you own.
    IOW, its gotta be a HW reservation to be a HW reservation.
    .
     
  6. dsmrp

    dsmrp TUG Member

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    Just a follow-up, I called the Bay Club HGVC number, and they said no problem... I just had to send them in another copy of the reservation request form. They emailed me blank form, I filled out, scanned with signature and emailed it back. Reservation was changed the next work day :) It's a plus and a minus that Bay Club usually has units available.
    If DD and another friend couple decide to come later, I think I can get another unit fairly easily.
     
    GT75 likes this.

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