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Are there any resorts where points can’t be combined?

Discussion in 'Hilton Grand Vacations Club / HGVC' started by dayooper, May 12, 2019.

  1. dayooper

    dayooper TUG Member

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    HGVC at The Flamingo
    Just for curiosity’s sake, can all HGVC points accounts be combined into one? My wife and I were having a conversation about it and I didn’t know the answer. I’m just talking about regular HGVC and it’s affiliates, not bHC. Now I’m curious about it.
     
    fabro001 likes this.
  2. Sandy VDH

    Sandy VDH TUG Review Crew: Elite TUG Member

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    I have a bay club and a seaworld and they are in one account.
     
    dayooper likes this.
  3. Talent312

    Talent312 Tug Review Crew: Rookie TUG Member

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    I own at a true HGVC and a Florida affiliate, and they were combined.
    IIRC, Scotland & Portugal were kept separate, but that may have changed.
    .
     
  4. frank808

    frank808 TUG Member

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    Stull can't get hgvc to combine my bay club with true hgvc account. Keep telling me it is not possible.

    Sent from my SM-N950U using Tapatalk
     
    dayooper likes this.
  5. tombanjo

    tombanjo TUG Member

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    Do you have to pay two yearly club fees?
     
    dayooper likes this.
  6. frank808

    frank808 TUG Member

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    No, I just pay one club dues.

    Sent from my SM-N950U using Tapatalk
     
    dayooper likes this.
  7. Nomad420

    Nomad420 Guest

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    Not being familiar with this but I assume though that you can still take points for both accounts and apply them to one long /high end/larger room or what ever resort stay (with HGVC properties)?
     
    dayooper likes this.
  8. Talent312

    Talent312 Tug Review Crew: Rookie TUG Member

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    This may result from a difference in how the title is held, or a
    difference in the names on the membership application forms.
    Whatever it is, it could be worthwhile to find out why, and fix it.
    .
     
    dayooper likes this.
  9. frank808

    frank808 TUG Member

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    Yes. I transfer my hgvc points into the bay club account since i had the bay club one first.
    I wish it was that easy. Titles of ownership are exactly the sameon all intervals owned.

    Sent from my SM-T217S using Tapatalk
     
    dayooper likes this.
  10. Cyberc

    Cyberc TUG Member

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    Among others I own in Portugal and that is separate from the rest.
     
    dayooper likes this.
  11. Pathways

    Pathways TUG Member

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    All Scotland is combined in one account - no issues
     
    dayooper likes this.
  12. Sandy VDH

    Sandy VDH TUG Review Crew: Elite TUG Member

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    I only have one account....don't know what to tell you. You must be talking to the wrong folks at Hilton. It USED to be that the could not be combined, but they changed that a few years back...

    There must be some other issue with your accounts. Names NOT matching is one of them, as others have suggested.

    Here is my home screen.....

    upload_2019-5-13_21-12-24.png
     
    dayooper likes this.
  13. frank808

    frank808 TUG Member

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    Thanks will give HGVC a call tomorrow and tell them. I keep getting the it is not possible to combine an affiliate with a true hgvc unit the few times I have asked. The only time I have called is when they lock my main bay club account every feb when they say I havent paid my dues. Then I have to call and give them my other member number and then they unlock my bay club membership.
     
  14. Panina

    Panina TUG Review Crew: Elite TUG Member

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    If you’re told no, ask to speak with a supervisor. If you are told no from the supervisor ask for specifics why not. The only reason you couldn’t would be if the ownership names are different. Make sure they didn’t do a typo error when they loaded it into the system.
     
  15. frank808

    frank808 TUG Member

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    Thanks to all! After a call this morning and told not possible, i asked to speak with supervisor. He was able to "combine" acounts into one log in. I have to switch between accounts to look at the affiliate or true hgvc weeks. So under my name(were i would have to click to goto the reservations page) there is now an extra buttton to switch between user accounts. Is this how your accounts are set up? Thanks

    Sent from my SM-T217S using Tapatalk
     
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  16. Panina

    Panina TUG Review Crew: Elite TUG Member

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    I only have an extra button for my affiliate that I did not pay to enroll in the hgvc system thus I cannot book other Hgvc’s with it. All my other affiliates that are enrolled in hgvc are listed with my mandatory resorts.
     
  17. Frasier

    Frasier TUG Member

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    I have a Bay Club account and a Marbrisa account. They are linked just like yours are now. I have one log in but have the option of switching back and forth between accounts. I do have to call to have points moved from one to the other if I need to combine points to have enough if I am short points in one account. It is usually a quick call and then I go back online and book the reservation.
     
  18. Talent312

    Talent312 Tug Review Crew: Rookie TUG Member

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    So, some are truly combined and others merely linked. :ponder:
    Mine, Sandy & Panina's are combined - no switching & points are pooled.
    Bizarre.
    .
     
  19. Cyberc

    Cyberc TUG Member

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    As mentioned my Vilamoura is in a separate account. If I want to combine the points with my "true" HGVC account I just as the CSR to move the points from my Vilamoura-HGVC account to my "true" HGVC account.

    It takes a few minutes but after that the points are moved and combined.
     
  20. dayooper

    dayooper TUG Member

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    Do you still have two club dues payments or just one?
     
  21. Cyberc

    Cyberc TUG Member

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    Just one.

    My memberships are titled and named the same.
     
  22. dayooper

    dayooper TUG Member

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    Great, that's what I wanted to know.
     

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