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Anyone get Bonvoy Elite Night credit for an II Exchange or II Getaway?

Discussion in 'Vistana Signature Experiences (formerly Starwood)' started by JudyS, Nov 10, 2019.

  1. JudyS

    JudyS TUG Member

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    Hi, all! I am hoping to make Bonvoy Platinum elite by the end of the year. However, it looks like I will not have enough nights to qualify. I had a couple of stays at the Sheraton Vistana Resort in Orlando in 2019 that I am not sure count for Elite or not. One week was a Getaway, plus there were a couple of exchange weeks via II to the Sheraton Vistana Resort.

    Has anyone been able to get Elite night credit for a Sheraton II Getaway or exchange? Are we supposed to get credit for those stays?

    Also, I did have two weeks of ownership stays at the Sheraton Vistana Resort, in addition to the Getaway and the exchanges. However, I mistakenly put those under my husband's Bonvoy account numbers. So, they have been credit to my husband's Bonvoy account, not to my account. Any chance I could get Bonvoy to move those 14 Elite night credits from my husband's account to my account?
     
    CPNY likes this.
  2. cubigbird

    cubigbird Tug Review Crew Veteran TUG Member

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    Yes you get credit for elite nights in II exchanges. Just make sure you give them your Bonvoy number at check in.

    I don’t believe Marriott can change Bonvoy loyalty accounts after check out.
     
  3. tschwa2

    tschwa2 Tug Review Crew: Rookie TUG Member

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    Sometimes you get credit, sometimes you do not despite making sure the number is in when you check in. After about 2 weeks of fighting I gave up. When you stay in Marriott for a home week, exchange or getaway your chances are pretty good 85-90% without fighting and 95% + with a call or two. Not so with Sheraton weeks in 2019. My guess is 50% or less without any trouble when you made sure your number was in at check in. It might go up 10% for every 3 calls or emails trying to resolve the situation.

    You would be much better off if you could make an exchange/getaway into a Marriott vacation club property.
     
    JudyS and SandyPGravel like this.
  4. goaliedave

    goaliedave Guest

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    I have no problem getting convoy points at Sheraton westin resorts. also 20,000 points for doing the updates!

    Sent from my SM-J327W using Tapatalk
     
  5. Bernie8245

    Bernie8245 TUG Review Crew: Veteran TUG Member

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    I've always gotten Bonvoy elite night credits for exchanges and getaways into a Marriott property. I always make sure I give them my Bonvoy number at check in and double check when I check out. I haven't stayed at a Sheraton since Marriott took over so I can't comment on that. I just made Titanium with my 76th nights.
     
  6. JudyS

    JudyS TUG Member

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    Thanks for the information! I did give my Bonvoy number when I checked in, but I never got my Elite night credits. I had quite a long stay, too. If I am entitled to the nights, it would definitely be worth calling and making a nuisance of myself -- maybe they will eventually get it straightened out.

    I often go to Orlando last-minute. I can pretty much always get into a Sheraton because I have Sheraton/Westin trade priority, but I don't have Marriott trade priority. If I don't make Platinum this year, I will see about planning further ahead, and trying to do some Marriott stays in 2020. Thanks for the suggestion, Tschwa2!

    And Bernie, congrats on being Titanium!
     
    Bernie8245 likes this.
  7. PamMo

    PamMo Tug Review Crew: Rookie TUG Member

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    There was a long thread about this in the Marriott forum here: https://tugbbs.com/forums/index.php?threads/about-marriott-bonvoy-and-credits-for-nights.295971/

    It seems like nightly credit has been hit or miss. I just went into my account and saw I was credited for nights at Kierland and WPROV this year. The rest of my Bonvoy credits have been in Marriotts through owned, exchanged, Getaways, or purchased nightly stays. It's very frustrating when you have to jump through hoops to get the nightly credit posted to your account!
     
  8. CPNY

    CPNY TUG Member

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    Do you get double nights for different reservations? Two rooms under two different reservations through getaways? A two bedroom lockoff and a separate one bedroom? Would that get me 14 nights?
     
  9. tschwa2

    tschwa2 Tug Review Crew: Rookie TUG Member

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    Not if they overlap and you put them both under the same bonvoy number.
     
    CPNY likes this.
  10. goaliedave

    goaliedave Guest

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    Another points option: activities. just got this email.


    [https://ci4][https://ci3]EARN MARRIOTT BONVOY POINTS WHEN BOOKING ACTIVITIESWherever you are, wherever you're going, you're now connected to the world's largest selection of inspiring activities, powered by PlacePass – all with seamless booking and 24/7 customer support.

    Explore over 250,000 activities, adventures and curated experiences in destinations around the globe. Through our new partnership with PlacePass, it's easy to find your perfect way to play, on vacation or at home.

    As an Owner, you'll be able to choose from the best local adventures and entertainment events to enriching historical excursions and skip-the-line tickets at major monuments. And what’s more, you’ll earn Marriott Bonvoy points every time you book.BROWSE AND BOOK TODAY[https://ci5][https://ci4][https://ci5][https://ci6][https://ci5][https://ci3][https://ci5]You have received this message as part of your vacation ownership. Please do not reply directly to this system-generated email. Opt out of future offers or update your online communication preferences. Contact Vistana Signature Experiences, Inc. or at 9002 San Marco Court, Orlando, FL 32819.

    2019 Vistana Signature Experiences, Inc. ("Vistana") and Marriott International, Inc. ("Marriott"). All Rights Reserved. Vistana, its logo, Vistana Signature Network, VSN and StarOptions are the trademarks of Vistana or its affiliates. Marriott Bonvoy, Sheraton, Westin and their logos are the trademarks of Marriott or its affiliates and are used by Vistana, an authorized partner of the Marriott Bonvoy program, under license from a subsidiary of Marriott. Vistana and the programs and products it provides are not owned, developed or sold by Marriott or its affiliates. Vistana is solely responsible for its advertising, marketing, privacy and data collection practices.

    Privacy Statement | Terms & Conditions | 6070 | 20A | 19-308-547909

    [https://ci5]

    [https://ci6]




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