• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 30 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 30th anniversary: Happy 30th Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $21,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $21 Million dollars
  • Sign up to get the TUG Newsletter for free!

    60,000+ subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

Anyone else get Hyatt "Resort Update" emails? (FL/Irma)

LurkerBee

TUG Member
Joined
May 1, 2016
Messages
115
Reaction score
32
Points
138
Location
Shadow of the Key Bridge, MD
Resorts Owned
Coconut Plantation
If you have gotten these emails, are you getting them for multiple resorts or just the ones you own? Its address "Dear Owners" and then gives info on a specific resort.

I have been getting them from two resorts, Coconut Plantation and Beach House. I only own at Coconut Plantation, although I really wanted to buy Beach House, but I lost two to ROFR.

Maybe those are the only two resort updated they have sent out and they went to all Hyatt owners, or Hyatt Florida owners?

Edit to add the updates - should have done that to begin with, I was just so perplexed about getting Beach House, but not the other KW properties...:
Beach House:
We have received confirmation that all Hyatt Residence Club staff members are safe and accounted for after Hurricane Irma.

County officials are still restricting access to the Keys, so there is no update on the condition of the resort at this time. The Monroe County BOCC Facebook page is continuing to provide local area updates.

We have suspended all near-term reservations and cancellation/reschedule fees are being waived throughSeptember 30, 2017. We will provide an update should this date be extended.

Coconut Plantation:
We are pleased to inform you that your resort made it through Hurricane Irma with some landscape damage and some flooding of pool equipment, and as of this morning is open and accepting Guests.

Two of the pools are now open with additional pools opening daily. However, the lazy river will be unavailable until further notice.
 
Last edited:

Tucsonadventurer

TUG Review Crew: Expert
TUG Member
Joined
Jul 17, 2014
Messages
1,880
Reaction score
654
Points
224
Location
Tucson
Resorts Owned
Hyatt Pinon Pointe, Hyatt Beach House, Westin Kierland
If you have gotten these emails, are you getting them for multiple resorts or just the ones you own? Its address "Dear Owners" and then gives info on a specific resort.

I have been getting them from two resorts, Coconut Plantation and Beach House. I only own at Coconut Plantation, although I really wanted to buy Beach House, but I lost two to ROFR.

Maybe those are the only two resort updated they have sent out and they went to all Hyatt owners, or Hyatt Florida owners?

Edit to add the updates - should have done that to begin with, I was just so perplexed about getting Beach House, but not the other KW properties...:
Beach House:


Coconut Plantation:
We own at Beach House and received one but only at Beach House.
 

alexadeparis

TUG Review Crew
TUG Member
Joined
Jun 1, 2008
Messages
1,766
Reaction score
515
Points
474
Location
Phoenix, AZ
Resorts Owned
Points: Hilton EVEN, Hyatt ODD Annual: WSJ, HRA
If you have gotten these emails, are you getting them for multiple resorts or just the ones you own? Its address "Dear Owners" and then gives info on a specific resort.

I have been getting them from two resorts, Coconut Plantation and Beach House. I only own at Coconut Plantation, although I really wanted to buy Beach House, but I lost two to ROFR.

Maybe those are the only two resort updated they have sent out and they went to all Hyatt owners, or Hyatt Florida owners?

Edit to add the updates - should have done that to begin with, I was just so perplexed about getting Beach House, but not the other KW properties...:
Beach House:


Coconut Plantation:

I also own Coconut Plantation, but not Beach House and I have been getting both also.
 

LurkerBee

TUG Member
Joined
May 1, 2016
Messages
115
Reaction score
32
Points
138
Location
Shadow of the Key Bridge, MD
Resorts Owned
Coconut Plantation
I also own Coconut Plantation, but not Beach House and I have been getting both also.
Thanks! That makes me feel a little less crazy.

I totally admit, when I saw the "Dear Owner," there was this tiny party of my brain thinking "what if they transferred it somehow magically after telling me I lost to ROFR" lol
 
Last edited:

IslandTime

TUG Member
Joined
Jun 20, 2011
Messages
187
Reaction score
54
Points
239
Location
Florida
Resorts Owned
Hyatt Sunset Harbor
I received the first email, but for Sunset Harbor.
 
Top