Inexcusable. Fire them all! Start over with new IT department and corporate heads. These folks are incompetent.
WYN's stock is up over 40% this year; stockholders are clearly happy with how things are being run.
Has anyone else ever wondered if the lack of availability at so many resorts is because Wyndham resort management is cutting back on staffing, housekeeping and maintenance workers to keep expenses down at certain times of year to get bigger bonuses for themselves. There have been so many times that we've been told that a resort is completely full and seen plenty of empty parking spaces, hardly anyone else in the halls or elevators and few people at the pool. If you'd never stayed at a particular resort before you might not recognize the difference between a "full resort" according to Wyndham and that resort when it is truly full.
I have seen that numerous times since May 20. Horrible website. But empty rooms still pay the Wyndham corporate folks as we pay our MF whether or not we can get a room.
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Congrats! An Upgrade Is Currently Available.
- Wyndham Bonnet Creek inventory Appears to be back starting in January. a 1 bedroom Upgraded to a 2 bedroom.
- January 2018 etc is showing availability including a instant upgrade.
- CHECK-IN Jan 14, 2018 4pm
- CHECK OUT Jan 17, 2018 10am
- PRICE
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https://tugbbs.com/forums/index.php...eek-2017-inventory-no-rooms-available.264917/
Thanks for posting, but this isn't "new news". Bonnet Creek inventory has been there for 2018. It was the 2017 that went missing on Nov 10th.
It appears that different issues/situations are occurring at different resorts. Implying WYN is more in control of the situation than one might think. Someone knows what is going on and is pulling the inventory (or returning it) as they desire.
https://tugbbs.com/forums/index.php...eek-2017-inventory-no-rooms-available.264917/
I wonder if the Florida DBPR (if they are the 'governing' entity) would be of any assistance? In the interest of overseeing and governing this dirty timeshare industry, I would think someone could require some type of report such as 'rooms available to book' versus actual capacity. I suppose hurricanes and maintenance issues offer them sympathetic reasons to explain why rooms aren't available, and it would get complicated. But it sure is frustrating as an owner to feel at WYN's mercy to be fair and it sure doesn't feel like they are.We've seen supposedly full resorts with maybe only 50-65% of the units actually occupied numerous times well before the new website too.
We, like many other owners, are sick of hearing the VC's and resort's front desk people repeat the b.s. they've been told by Wyndham to tell us. I know that they are just the employees who have to say what they are told to say but I find it highly offensive that Wyndham thinks we are stupid enough to actually believe that b.s. I know that we live in a very litigious society so Wyndham can't really come right out and say they made a mistake or made a poor decision. I just wish they put as much money and effort into actually doing something that would be of benefit as they do into spinning situations, circumventing responsibility, looking for more ways to get into our pockets, etc.
WYN's stock is up over 40% this year; stockholders are clearly happy with how things are being run.
A lot of the increase is on the backs of owners. Wyndham snatches up high demand locations and high demand time frames to rent through Wyndham Extra Holidays leaving us the leftovers. I have mixed emotions. I benefited from the stock increases, but many locations I want to stay at I have to rent through Extra Holidays which makes my points useless at times while maintenance fees continue to be paid.WYN's stock is up over 40% this year; stockholders are clearly happy with how things are being run.
No doubt from all the posts on this and other threads on TUG. Maybe they are not liking what they read.
And now... all kinds of rooms at Bonnet Creek Nov 21-Dec 21. Where did those come from?
So, I have a theory... I can't speak to all resorts, but we've seen this at Bonnet Creek before. Absolutely nothing available, then for a short window it's like Christmas in July and all kinds of rooms are available, and in a matter of minutes, we're back to nothing available. Do they need to open the inventory up so someone (extra holidays or another rental arm) can book what they need, and then shut the dates down again?Gone already.
So, I have a theory... I can't speak to all resorts, but we've seen this at Bonnet Creek before. Absolutely nothing available, then for a short window it's like Christmas in July and all kinds of rooms are available, and in a matter of minutes, we're back to nothing available. Do they need to open the inventory up so someone (extra holidays or another rental arm) can book what they need, and then shut the dates down again?
So, I have a theory... I can't speak to all resorts, but we've seen this at Bonnet Creek before. Absolutely nothing available, then for a short window it's like Christmas in July and all kinds of rooms are available, and in a matter of minutes, we're back to nothing available. Do they need to open the inventory up so someone (extra holidays or another rental arm) can book what they need, and then shut the dates down again?
Yeah, maybe they accidentally opened up December when they opened Tower 3. It was a quick 30 minutesIt is plausible, but I do not believe that the inventory needs to be opened up for Wyndham to seize whatever they want, whenever they want it. The episode we have all just experienced illustrates that. In this case, other resorts could not accommodate all travelers due to storm damage, so Wyndham seized all available inventory at Bonnet Creek and others to use this to offer to impacted owners. Once the owners had their accommodations secured, Wyndham released the inventory and our feeding frenzy began.
I have been told by numerous resort managers that Wyndham routinely does this to facilitate renovation delays, etc. and to use for their own purposes. So, in essence, we are competing with Big Brother to get our rooms and guess what, we lose. They have the back end access and can freeze us out whenever it suits their purpose.