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A Tale of 2 Hawaii Marriott Unit Assignments

Discussion in 'Marriott Vacation Club' started by NiteMaire, May 4, 2019.

  1. frank808

    frank808 TUG Member

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    Location:
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    Marriott grand vista did not put owners ahead of non owners. Have stayed there a few times and am a multiple platinum weeks owner at MGV. Only once have I gotten a high view and in the tower i requested. Once asked the front desk why am i on the second floor not even close to the building i requested and high floor. Was told that was all that was available. Mentioned that i am using my owner week that i booked 12 months earlier. He again stated that was all that was left on a saturday check in. I was perturbed but just used the room for the week. Find it hard to believe that a resort with so many buildings could not place me, as an owner using my deeded week, higher than second floor. This was in the middle of June.

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  2. hajjah

    hajjah Tug Review Crew: Rookie TUG Member

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    Resorts Owned:
    Marriott Grande Vista
    Cocoa Beach, FL
    Marriott's Shadow Ridge Enclaves
    We just returned today from Ko'Olina. I posted a few days ago that we were assigned to Hale Nai'a on the 16th floor (penthouse) facing the ocean and marina. We could not have asked for a better unit. I exchanged in via II, but I am also a new Marriott timeshare owner (2018). We enjoyed everything about this resort.
     
  3. Lv2Trvl

    Lv2Trvl TUG Member

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    Aloha from Hale Kona 6th floor overlooking the main entry and a view to the ocean! When the sun goes down they all are the same! One of our favorite resorts. Here on a short stay between other islands. Have been to Waikoloa Beach Resort (for Merrie Monarch Festival), Waiohai Beach Club (for Lei Day) on our way to Maui Ocean Club for a 50th wedding anniversary and vow renewal on a beach somewhere on Maui.
    Aloha...

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  4. Dean

    Dean TUG Member

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    As I understand it, and I've seen it in writing once, the direction from Marriott is a lot less involved than this though some resorts do micromanage it along the lines you post here. As I understand it the direction is owners using their weeks, Marriott exchangers, Cash guests then non Marriott exchangers/Promo stays all within view type reserved where applicable. With multiple week/unit guests receiving a leg up within their group. The MVC status, Rewards status, even owning at a given resort but not using the owned week is not part of the package. The best I can tell is that DC points reservations are officially the same as a Marriott exchanger though it seems common for resorts to give those a leg up but some don't do so at all, Grande Ocean for example. Of course all of this could change or even could have changed recently. But I think we've seen a fair amount of variability between resorts with some minor stratification based on if you own there otherwise and DC points, esp at Ocean Pointe and the HI resorts.
     

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