UVC Members
TUG Member
This post is primarily directed to Universal Vacation Club members who have
attended a Villa Group sales presentation for the new Villa Preferred Access
(points) system. I am soliciting feed back from members who may think they
received less than forth right and dishonest “sales pitches”. During the
presentation, you were led to believe this was such a fantastic opportunity, you agreed to purchase and now realize you have basically been scammed.
In the last six months, I have been contacted by Club members via my website - www.universalvacationclubmembers.com - and other “social media” site postings. These members are advising me they they had been scammed and were fed lies and fraudulent misrepresentations by the Villa Group Developer sales staff. These fraudulent misrepresentations apply equally to “New Sales Presentations” for first time resort guests and also apply to “Update Presentations” for existing Club members. With the advent of the new Villa Preferred Access “VPA” memberships, there has been a push by some of the sales staff to promote the ease of renting your time for exorbitant amounts. The premise is with rentals, you are able to recoup your membership purchase cost or your additional cost to upgrade to VPA.
In addition to renting your regular points/weeks, they represent the VPA
membership will allow for renting your Preferred Time weeks. The third party
agencies being pitched are Enterprise Travel International, Phoenix Rental and Resale, Continental Connections and Regal Resales and Rentals. These agencies allegedly provide rental and resale services and do require an upfront “administrative” charge to set up your account. I have never heard of a successful rental or resale from members who contracted with these agencies.
Another situation with the sales presentations is the developer will represent
that these agencies could sell your current time share ownership (not UVC
membership) and you can then apply the sale proceeds against your purchase or upgrade cost. It is represented the sale of your current time share ownership will occur within 90 days to six months and you will again receive an exorbitant sales price. It seems that Enterprise Travel has been the third party agency of choice by the sales staff for at least the last year.
I have worked with several UVC members who were given this “pitch” and the
members ultimately realized they were scammed in their new purchase or their membership upgrade. Working together we successfully achieved satisfactory resolution with the developer. The new members were refunded their full purchase price with the contract cancelled and existing members who upgraded to VPA were refunded the associated upgrade cost and were reinstated to their previous Premier or Gold memberships. I have also worked with UVC members that were still within the five business day right to rescind and their outcomes were successful. There is no charge for my intervention and assistance. I achieve the ultimate personal satisfaction of turning this back against the developer and putting him on the defensive.
If you wish to contact me, send a private message via this forum or respond via the "Contact Us" page on my website www.universalvacationclubmembers.com
Jeff Robbins
attended a Villa Group sales presentation for the new Villa Preferred Access
(points) system. I am soliciting feed back from members who may think they
received less than forth right and dishonest “sales pitches”. During the
presentation, you were led to believe this was such a fantastic opportunity, you agreed to purchase and now realize you have basically been scammed.
In the last six months, I have been contacted by Club members via my website - www.universalvacationclubmembers.com - and other “social media” site postings. These members are advising me they they had been scammed and were fed lies and fraudulent misrepresentations by the Villa Group Developer sales staff. These fraudulent misrepresentations apply equally to “New Sales Presentations” for first time resort guests and also apply to “Update Presentations” for existing Club members. With the advent of the new Villa Preferred Access “VPA” memberships, there has been a push by some of the sales staff to promote the ease of renting your time for exorbitant amounts. The premise is with rentals, you are able to recoup your membership purchase cost or your additional cost to upgrade to VPA.
In addition to renting your regular points/weeks, they represent the VPA
membership will allow for renting your Preferred Time weeks. The third party
agencies being pitched are Enterprise Travel International, Phoenix Rental and Resale, Continental Connections and Regal Resales and Rentals. These agencies allegedly provide rental and resale services and do require an upfront “administrative” charge to set up your account. I have never heard of a successful rental or resale from members who contracted with these agencies.
Another situation with the sales presentations is the developer will represent
that these agencies could sell your current time share ownership (not UVC
membership) and you can then apply the sale proceeds against your purchase or upgrade cost. It is represented the sale of your current time share ownership will occur within 90 days to six months and you will again receive an exorbitant sales price. It seems that Enterprise Travel has been the third party agency of choice by the sales staff for at least the last year.
I have worked with several UVC members who were given this “pitch” and the
members ultimately realized they were scammed in their new purchase or their membership upgrade. Working together we successfully achieved satisfactory resolution with the developer. The new members were refunded their full purchase price with the contract cancelled and existing members who upgraded to VPA were refunded the associated upgrade cost and were reinstated to their previous Premier or Gold memberships. I have also worked with UVC members that were still within the five business day right to rescind and their outcomes were successful. There is no charge for my intervention and assistance. I achieve the ultimate personal satisfaction of turning this back against the developer and putting him on the defensive.
If you wish to contact me, send a private message via this forum or respond via the "Contact Us" page on my website www.universalvacationclubmembers.com
Jeff Robbins