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There's a Secret Code Thieves Use to Break Into Hotel Safes

mcsteve

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Hmmm. That was an interesting link Richard. I have used these safes religiously when traveling to keep my passport and other valuables and always wondered about a super user code. It’s not hard to imagine that someone staying in the room may lock the safe prior to checkout and then the hotel must open the safe somehow. I guess I just assumed the manufacturer left that code up to the hotel to create at time of installation and not that it would be a factory installed # that was blanket for all safes. I’m going to start checking from now on.
 

davidvel

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Does the video tell what the master code is?
 

Passepartout

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Does the video tell what the master code is?
yep. 999999 is said to be the factory default, but the hotel (or owner) can reset the 'administrator code'
 

mcsteve

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You also needed to press "Lock" twice to enter super user mode in order to be able to enter the 6 digit code. The systems normally functions on 4 digit codes.
 

wackymother

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I'm embarrassed to say that we left our passports in a hotel room safe last summer. By the time we realized and called, about half an hour after checkout, the hotel front desk already had the passports in THEIR safe. So we knew that there must be a way for the housekeeping crew to open the room safe, and now we know that they probably check the room safe first thing when someone checks out.
 

VacationForever

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I'm embarrassed to say that we left our passports in a hotel room safe last summer. By the time we realized and called, about half an hour after checkout, the hotel front desk already had the passports in THEIR safe. So we knew that there must be a way for the housekeeping crew to open the room safe, and now we know that they probably check the room safe first thing when someone checks out.
Housekeeping staff does not have a way to unlock. When they clean the room and the safe is locked, they notify a security dept supervisor to unlock it. I know because there were several times when the safe was locked when we went into the room and called front desk. Each time they called in a security supervisor to come unlock the safe.
 

wackymother

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Housekeeping staff does not have a way to unlock. When they clean the room and the safe is locked, they notify a security dept supervisor to unlock it. I know because there were several times when the safe was locked when we went into the room and called front desk. Each time they called in a security supervisor to come unlock the safe.

Thanks! Did not know this.
 

Ken555

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In all my travels I have never seen safes by this manufacturer. I wonder which hotels buys them, since they’re not at any of the majors I’ve been to.


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mcsteve

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In all my travels I have never seen safes by this manufacturer. I wonder which hotels buys them, since they’re not at any of the majors I’ve been to.
I've seen them in several Hilton brands, HGVC in Vegas Flamingo and on the Boulevard as well as in several of the H10 brands in Europe.
 

Ken555

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I've seen them in several Hilton brands, HGVC in Vegas Flamingo and on the Boulevard as well as in several of the H10 brands in Europe.

Ok. I rarely stay at Hilton properties (once last year for two nights, because a friend used points for our stay).


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chapjim

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In all my travels I have never seen safes by this manufacturer. I wonder which hotels buys them, since they’re not at any of the majors I’ve been to.


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GO NATS!
 

Passepartout

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The headline is kind of misleading. The code is not exactly 'secret', and the hotel isn't exactly 'breaking-in' to the locked room safe. It's their safe and they have the right to open it. Presumably they change the 'admimistrator code' and leave it with security. Housekeeping shouldn't have the master code.

Jim
 
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