hurnik
TUG Member
I could be doing something wrong, as I'm new to Interval, but here's my situation/scenario:
I placed an OGS for a region, I de-selected ALL the AI resorts, and on the request i put down 2 BR or 3 BR.
So what happens?
1) I get emails almost every day saying "we found something" and they're always AI resorts, studios, and 1 BR units. Even though I specifically excluded the AI and said I wanted a 2 BR or 3 BR unit.
2) When the *do* find a match, they immediately confirm it and send me the confirmation, so then I have to hope the email wasn't delayed as you only have 24 hours to cancel it. Does II not have the ability like RCI where they send you an email with the resort HELD and you have like 5 days (I think that's how long my last RCI "hold" was when it found a match)? Or does II just do one shot only, with no heads up, and that's it?
3) They are constantly calling, never leave a message, and when I do accidentally pick up it's the case of scenario #1
4) Every time I call I have to go through the sales pitch about insurance, upgrades, etc.
Granted, my RCI access is via Hilton, so it works a little differently than the points system with RCI, but so far I'm not really liking the way that II OGS search/matching/notification is going, but perhaps I'm doing something wrong.
I like the II resort choices (which is why I have a membership with them) vs. RCI.
Thanks!
I placed an OGS for a region, I de-selected ALL the AI resorts, and on the request i put down 2 BR or 3 BR.
So what happens?
1) I get emails almost every day saying "we found something" and they're always AI resorts, studios, and 1 BR units. Even though I specifically excluded the AI and said I wanted a 2 BR or 3 BR unit.
2) When the *do* find a match, they immediately confirm it and send me the confirmation, so then I have to hope the email wasn't delayed as you only have 24 hours to cancel it. Does II not have the ability like RCI where they send you an email with the resort HELD and you have like 5 days (I think that's how long my last RCI "hold" was when it found a match)? Or does II just do one shot only, with no heads up, and that's it?
3) They are constantly calling, never leave a message, and when I do accidentally pick up it's the case of scenario #1
4) Every time I call I have to go through the sales pitch about insurance, upgrades, etc.
Granted, my RCI access is via Hilton, so it works a little differently than the points system with RCI, but so far I'm not really liking the way that II OGS search/matching/notification is going, but perhaps I'm doing something wrong.
I like the II resort choices (which is why I have a membership with them) vs. RCI.
Thanks!