I tend to concur with this assessment. We are also using Redweek full service right now to buy a Marriott. Communication has been good and the process moved along promptly, at least up until we got to the point of filing the Hawaii HARPTA tax (a unique Hawaii requirement) and getting the transaction closed. Things have slowed down a bit over the last few weeks. Based on the last email from the Hawaii closing company, closing should have happened last week, but no news yet.
As a follow-up to my post earlier today...as irony would have it, an envelope arrived in the mail today from the Hawaii closing company Redweek used for our purchase through their full service broker. The transaction closed on May 22. Total transaction took slightly over two months, which is consistent with most other closings we've done in the last couple of years:
March 17 -- Offer to Seller submitted by Redweek broker
March 17 -- Seller accepts our offer
March 17 -- Received initial information paperwork via email from Redweek
March 19 -- Information form submitted to Redweek contracts dept
March 21 -- Received contract electronically
March 23 -- signed contract electronically
March 26 -- Contract and deposit sent to Hawaii closing company (Old Republic)
March 29 -- Contract submitted to Marriott for ROFR
April 4 -- Marriott waives ROFR
April 16 -- Escrow signing packet received from Old Republic
April 17 -- Documents and payment returned to Old Republic via UPS
May 1 -- Seller's documents received by Old Republic
May 17 -- HARPTA Tax exemption approval received from State of Hawaii
May 22 -- Deed recorded and external transfer form sent to Marriott Vacation Club
TBD -- Week transferred into our MVC account