Using Old Marriott Travel Package

[Sookidog]

We bought a 7 night Category 6 Marriott package last July before the award systems were combined. We received the Cat 6 Pkg but never used it. Now we are trying to use and Marriott is telling us they can either return our points or reissue as a Cat 1-4 certificate because it is the old system. They cannot honor the old certificate. Can you tell me if this is correct? Quite a difference between a Cat 6 to a Cat 4! Thank you Tuggers for your clarification.

 

[VacationForever]

This is correct because new Cat is not the same as old Cat. You will also get a small refund of points going from old Cat 6 to new Cat 1-4.

 

[capjak]

before you switch to cat 1-4 make sure there is something available to book. I found that I needed cat 5 or 6 in the new program to get something I really wanted.

 

[jtp1947]

If you do convert to the new package, your travel package will receive a one year extension from the date you convert.

 

[VacationForever]

I booked 2 packages under the old cat 1-5 knowing that they would map to the new cat 1-4. The only surprise for me is that many TUGgers are reporting that they are unable to go up to other categories by adding more reward points. Fortunately we found a hotel that was in Cat 4 that we booked for this September and that one goes up to Cat 5 today. We converted one old Cat 1-5 to the new Cat 1-4 and attached to that reservation end of last week. Now we have to figure out where else we can use the other old Cat 1-5, or new Cat 1-4 certificate within a year.

 

[jpa2825]

We bought a 7 night Category 6 Marriott package last July before the award systems were combined. We received the Cat 6 Pkg but never used it. Now we are trying to use and Marriott is telling us they can either return our points or reissue as a Cat 1-4 certificate because it is the old system. They cannot honor the old certificate. Can you tell me if this is correct? Quite a difference between a Cat 6 to a Cat 4! Thank you Tuggers for your clarification.

Before you cancel and get a refund of points, you may want to see about transferrability. I know there are a LOT of Tuggers that viewed the old program as a great use of points and might try to capture that since it is gone.

 

[Sookidog]

Thank you all for your responses. I'm dissappointed but at least I know what the Marriott person is telling me is factual.