Thank you for contacting Marriott Rewards regarding your recent stay at the Westin Desert Willow Villas. We hope you enjoyed your visit with us.
We appreciate the chance to help you with your account. We apologize we are unable to post this stay to your account as your hotel bill does not show any eligible charges. As a Marriott Rewards member, each time you stay at a participating hotel you may earn points or frequent flyer credit and personal Elite nights based on the eligible charges shown on the final itemized hotel bill in your name.
Please note that any charges paid through a third party (such as a travel agency or wholesale group) or billed out through a group master account are not eligible for credit.
This information is visible on the following link for the Marriott Rewards online terms and conditions.
https://marriott.com/rewards/terms/earning.mi
We apologize for any inconvenience and appreciate your understanding. If you have additional questions about this matter, please contact our customer service department at:
http://www.marriott.com/rewards/customer-support.mi