lauramiddl
TUG Member
We exchanged into Grand Luxxe Jungle and can’t use the pool or eat st the restaurant. I don’t know if we can sit in the beach chairs or not. We walked around that area on Saturday morning and no both mentioned anything.
Is this his new? Security guests said it started this week but pool concierge said it’s always been that way. In all my research for this trip, I never came across that restriction for exchangers. It’d be one thing if the lazy river was done but right now it means no pool/casual restaurant at our “level” which I find disappointing. Also, no direct shuttle to a pool we could use. You can request a drop off at Mayan Palace pool though.
Have also noticed a lot of areas on beach or at “The Beach Club” restricted to Grand Luxxe Platinum members.
Is this his new? Security guests said it started this week but pool concierge said it’s always been that way. In all my research for this trip, I never came across that restriction for exchangers. It’d be one thing if the lazy river was done but right now it means no pool/casual restaurant at our “level” which I find disappointing. Also, no direct shuttle to a pool we could use. You can request a drop off at Mayan Palace pool though.
Have also noticed a lot of areas on beach or at “The Beach Club” restricted to Grand Luxxe Platinum members.