- Joined
- Jul 19, 2007
- Messages
- 7,128
- Reaction score
- 1,886
- Points
- 599
- Location
- Carlsbad, CA
- Resorts Owned
- Marriott: Maui Ocean Club Lahaina Villas (3BRx5), Ko Olina, Shadow Ridge II, Willow Ridge, Aruba Ocean Club, DC Points HGVC: Flamingo, Sea World, I-Drive, Starwood Bella (x4), SDO, TradeWinds, Worldmark
All,
Does anyone else have a DC Points reservation at a property that is closed due to a hurricane? I have a Ritz STT reservation for next month and just got an email indicating that the property will be closed until March 2, 2018. I have a reservation next month for a week, crossing Thanksgiving.
What is interesting is that Marriott is telling me that my points from the soon-to-be-canceled reservation will be restricted points, per their standard cancelation policy. I'm really surprised they aren't making an exception to their policy for this unusual circumstance and I have asked for confirmation of this from Customer Advocacy. I had thought they would make the points unrestricted, at a minimum. Westin really set the bar by extending the life of their StarOptions, to help their owners.
Considering that I am 0-for-alot at persuading Customer Advocacy of the merits of my positions, I expect to end up with a bunch of holding points that are near worthless to the way I travel.
I was curious if anyone else is in the same position?
Best,
Greg
Does anyone else have a DC Points reservation at a property that is closed due to a hurricane? I have a Ritz STT reservation for next month and just got an email indicating that the property will be closed until March 2, 2018. I have a reservation next month for a week, crossing Thanksgiving.
What is interesting is that Marriott is telling me that my points from the soon-to-be-canceled reservation will be restricted points, per their standard cancelation policy. I'm really surprised they aren't making an exception to their policy for this unusual circumstance and I have asked for confirmation of this from Customer Advocacy. I had thought they would make the points unrestricted, at a minimum. Westin really set the bar by extending the life of their StarOptions, to help their owners.
Considering that I am 0-for-alot at persuading Customer Advocacy of the merits of my positions, I expect to end up with a bunch of holding points that are near worthless to the way I travel.
I was curious if anyone else is in the same position?
Best,
Greg