Since we've done about 12+ of these owner updates and many Teralani cruises I decided to push back on the point incentive, using the data you all provided here re: used to be 15,000 SPG so should be 45,000 MR now. I opened the conversation by telling the concierge/owner's update booking agent that I wanted to cancel my update because I was very annoyed that they were offering a lower value point incentive than in the past. The concierge/update booking agent who allegedly has been here since opening insisted they had always only offered 4,500 SPG or 5,000 SPG so that's now 13,500-15,000 MR and they were being generous now to offer 20,000 MR. I challenged her using data you all provided but she would not budge. She slightly relented and said "occasionally" in the past they had a special incentive for 7,500 or 8,500 SPG points so that's what I must be referencing. They stuck with their 20,000 MR incentive despite my insistence that it was downgraded from the past and I expressed my extreme disappointment at the lower value incentive. I even called her out on the fact their owner incentive visual aid says 15,000 SPG, not MR, but she waved her hands and mouth to try and convince me these were actually MR. So I caved and said I'll just take the $100 resort credit (to cover our nightly occupancy taxes). Please see the picture below that I took in Jan 2019 and maybe you will be able to use it to your advantage. Note the 2018 copyright on it which says 15,000 SPG points so it's clearly not MR.
Owner's update was actually entertaining due to Steve, the 6'3" Australian. He talks a mile a minute so I only got about 60% of his jokes. If you're going to do an update, I recommend you request Steve. I learned some Hawaiian language I didn't know, some interesting architecture and symbolism at Nanea I didn't know, and laughed every 90 seconds or more. It was a decent way to kill the time between moving rooms. It was pretty painless and at the end they realized they have nothing to offer us except maybe an Encore package. We declined and left in slightly less than 90 minutes.
My husband met and chatted with the owner of Trilogy while playing at the Royal Lahaina tennis ranch so we investigated taking a Trilogy sunset cruise vs Trilogy dinner cruise vs Teralani sunset cruise vs Teralani dinner cruise. FYI - there are several useful discounted gift cards for Teralani and other activities/restaurants available at Costco, pictures below. We did some research using my husband's more discriminating post-culinary school palate and he determined the best value would be the Trilogy sunset cruise, even though it is $12 more than the Teralani sunset cruise. We are a bit tired of the Teralani sunset cruise menu. After we take the Trilogy sunset cruise I will report back. Regardless, I still think the Teralani cruise for 2 is worth the pain and suffering of the 90 minute owner's update, especially if you get Steve the Australian/stand-up comedian, and if you haven't already been on too many Teralani sunset cruises.
Should you be interested in other freebies, we did choose to subject ourselves to the Marriott timeshare presentation in order to get $125 in restaurant coupons good for use at Roy's, Hula Grill, Lahaina Grill, Longhi's, Merriman's, Gannon's and many others. See attached picture of flyer. We also signed up for a Hyatt presentation to get a $150 Visa gift card. We scheduled that during another room move.
Sorry about the long post, just trying to share potentially useful info.
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