Wyndhamgirl
Guest
- Joined
- May 23, 2017
- Messages
- 48
- Reaction score
- 18
- Points
- 69
- Resorts Owned
- Avon PR
I’m noticing a trend where the smallest units at resorts won’t allow instant upgrades. Todays issue is at Great Smokey mountain where I should be able to upgrade from a 1 BR Dlx to a 2 BR or a presidential reserve. The website completely skips the upgrade window and goes straight to the name assignment page. This is frustrating when this is a benefit I was sold and have always been able to do. It will let me upgrade from a 1 bedroom pool view to the larger presidential reserve room but that is more points. Is there anything that can be done to stop this pattern. I bought onto this for this benefit. I want the bargain when it’s available and should be able to get it!
This is a trend I am seeing often at multiple resort! The ones I can recall include Panama City LL studio and Emerald Grande 1 BR. Wyndham does not want to allow owners to upgrade from the smallest units! When you call they fill out a ticket and sometimes will reimburse the difference in points but they’re not always open to help and and even when tickets are filled out the problem is not fixed in the system
This is a trend I am seeing often at multiple resort! The ones I can recall include Panama City LL studio and Emerald Grande 1 BR. Wyndham does not want to allow owners to upgrade from the smallest units! When you call they fill out a ticket and sometimes will reimburse the difference in points but they’re not always open to help and and even when tickets are filled out the problem is not fixed in the system