alwysonvac
TUG Lifetime Member
- Joined
- Sep 11, 2005
- Messages
- 15,955
- Reaction score
- 3,780
- Points
- 848
- Location
- New Jersey
- Resorts Owned
-
WORLDMARK, HGVC, VISTANA
SOLD (DVC, FSRC)
I haven’t done a HGVC presentation since 2010.
Honestly, I absolutely hate going to presentations because of the lies but my DH talked me into it after they offered both the $100 Visa gift card and $100 HGVC Elevated Reward (which we used for dinner at the onsite restaurant District Tap).
So for the presentation, I decided to take a different approach - act dumb to see how far they would go and use this as a learning experience to warning folks what they’re currently telling folks at these sales presentation.
Here’s what the sales person laid out (see photo).
He started his drawing from the bottom and worked his way up.
He starts by telling us that HGVC provides us with access to 70 resorts at 9 months, Silver Honors Status and 25:1 HGVC conversion rate. For the years that we don’t we use our HGVC POINTS, we can put them in our VAULT (or as he called it our 401V) where they never expire.
LOL, at that point DH asked the salesman what is the VAULT? Is that something new? and then DH looked at me. I said it was our HILTON HONORS account before the salesman had a chance to reply. Lol, I should have kept my mouth shut to see how the salesman would have replied. DH knew how bad that idea was and didn’t say a word.
The salesman went on to tell us that most members are unaware that they can use their points for Airfare, Cruises, Car Rental and Hotels. He said with HGVC members can basically leave their credit cards at home when they travel and use their HGVC points for everything.
The salesman said they have this new program “By Hilton Club”. This is our one time opportunity to upgrade into this new program. If we don’t upgrade today then we need to sign that we decided to deny this one time upgrade offer. He said “By Hilton Club”will have locations in DC, Chicago, Charleston, Barbados, Boston, San Francisco and NYC.
He went on to say if we buy 5100 Points today, as a “By Hilton Club” owner, we’ll have access to these urban locations as well as the 70 HGVC resorts, Honors Gold Status, 50:1 Honors Conversion Rate, Inclusive Fee and Right of First Refusal.
He said some Elite members were mad about this new program since 14k Elite owners spend around $96k with HGVC. HOWEVER HGVC is offering 100% equity towards this new program. I asked him what season was the 5100 Points associated with and how much did it cost? He told us that 5,100 Points was for a one bedroom at the District during Gold Season and it was selling for $36k. I thought is was odd that they no longer provide a price sheet but I guess it’s how they get folks to buy the lowest option available without explaining how the program works then hit buyers with an upgrade later.
The salesman asked if we wanted to proceed so he could begin to work the numbers.
That’s when he looked into his folder and discovered we were resale owners. His records showed the last time we took a sales presentation was in 2010 as a result of a VIP Package.
At that point, he said you’re resale owners, you’re not going to buy. You probably bought your week for $2,000. I corrected the salesman saying that it wasn’t $2k since we bought resale years ago. Lol, then DH took the opportunity to also point out that HGVC has ROFR on HGVC resorts too and their decline allowed us to buy resale.
The salesman let us go and we got our free gifts for the presentation.
Update: Fixed typos
Honestly, I absolutely hate going to presentations because of the lies but my DH talked me into it after they offered both the $100 Visa gift card and $100 HGVC Elevated Reward (which we used for dinner at the onsite restaurant District Tap).
So for the presentation, I decided to take a different approach - act dumb to see how far they would go and use this as a learning experience to warning folks what they’re currently telling folks at these sales presentation.
Here’s what the sales person laid out (see photo).
He started his drawing from the bottom and worked his way up.
He starts by telling us that HGVC provides us with access to 70 resorts at 9 months, Silver Honors Status and 25:1 HGVC conversion rate. For the years that we don’t we use our HGVC POINTS, we can put them in our VAULT (or as he called it our 401V) where they never expire.
LOL, at that point DH asked the salesman what is the VAULT? Is that something new? and then DH looked at me. I said it was our HILTON HONORS account before the salesman had a chance to reply. Lol, I should have kept my mouth shut to see how the salesman would have replied. DH knew how bad that idea was and didn’t say a word.
The salesman went on to tell us that most members are unaware that they can use their points for Airfare, Cruises, Car Rental and Hotels. He said with HGVC members can basically leave their credit cards at home when they travel and use their HGVC points for everything.
The salesman said they have this new program “By Hilton Club”. This is our one time opportunity to upgrade into this new program. If we don’t upgrade today then we need to sign that we decided to deny this one time upgrade offer. He said “By Hilton Club”will have locations in DC, Chicago, Charleston, Barbados, Boston, San Francisco and NYC.
He went on to say if we buy 5100 Points today, as a “By Hilton Club” owner, we’ll have access to these urban locations as well as the 70 HGVC resorts, Honors Gold Status, 50:1 Honors Conversion Rate, Inclusive Fee and Right of First Refusal.
He said some Elite members were mad about this new program since 14k Elite owners spend around $96k with HGVC. HOWEVER HGVC is offering 100% equity towards this new program. I asked him what season was the 5100 Points associated with and how much did it cost? He told us that 5,100 Points was for a one bedroom at the District during Gold Season and it was selling for $36k. I thought is was odd that they no longer provide a price sheet but I guess it’s how they get folks to buy the lowest option available without explaining how the program works then hit buyers with an upgrade later.
The salesman asked if we wanted to proceed so he could begin to work the numbers.
That’s when he looked into his folder and discovered we were resale owners. His records showed the last time we took a sales presentation was in 2010 as a result of a VIP Package.
At that point, he said you’re resale owners, you’re not going to buy. You probably bought your week for $2,000. I corrected the salesman saying that it wasn’t $2k since we bought resale years ago. Lol, then DH took the opportunity to also point out that HGVC has ROFR on HGVC resorts too and their decline allowed us to buy resale.
The salesman let us go and we got our free gifts for the presentation.
Update: Fixed typos
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