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Are you suggesting that your inability to log into the preview site is a variation of the suspendions that are the subject of these threads or that your account was suspended sometime in the past??
We all got emails back in august that said "due to unusual activity' in our accounts, our accounts were being suspended. Did you get such an email?
We were all invited to call Wyndham with questions, and we all got a return call from a Wyndham attorney who, instead of answering our questions, asked us questions. In my case and in the case of others that have posted here the questions were asked in an acusatory way
Have you been contacted by a Wyndham attorney?
Those of us that have been suspended have been limited in our communication with Wyndham to one case manager. (If that person is on vacation or out of the office due to a family emergency all communication stops) We have been given a special telephone number and email address to contact them and the routine is that we leave a message and hope for a return call or email. Sometimes it comes and sometimes it dosent
And guest confirmations and cancellations have to go through this person
Have you been assigned a case manager or perhaps a lawyer?
During the "hard freeze" period we could not make new reservations or buy or sell contracts. Some, of us have had our accounts "thawed" but even now can't buy or sell. One of us here has reported that they have come to a place where they are "back to normal". In my case we have come to a different resolution
So would you say your accounts are frozen, thawed back to normal? Or like me. Something else. Or would you say you have not been suspended?
The one thing all of us that are or were suspended have in common is that Wyndham believes that we have (or had) "extra" points in our accounts; points that we got for free and for which haven't paid maintenance fees. And I think all of us that have been suspended, even if we disagree with that, at least understand how Wyndham came to that conclusion
So how many extra points does Wyndham see in your account. Or is your "problem" due to something else?? Or maybe you don't have a problem at all
Please understand I am not trying to put you on the spot I really don't care and I really don't need to know the details or know about your individual problem. What I'm trying to figure out here is this: is Wyndham still looking for accounts with extra points and can we expect another round of suspensions? And are you the leading edge of a new net that they have thrown out
Or
Is The problem you are experiencing unique to you and not connected to a possible new round of suspensions?
The above is true enough. The information is useful, I am assuming, to people trying to stay out of this. I went through a variation of this current problem before. I am also attempting to get 3 of my current ownership deeds listed under my ownership section under the pre-view site and get my LLC owner access to the site. This thing may be spreading. One of the Wyndham Corporate employees made a comment to me something to the effect that the system was working as designed. I did manage to get this person to get me a case number to continue my attempts to solve this.
Are you suggesting that your inability to log into the preview site is a variation of the suspendions that are the subject of these threads or that your account was suspended sometime in the past??
We all got emails back in august that said "due to unusual activity' in our accounts, our accounts were being suspended. Did you get such an email?
We were all invited to call Wyndham with questions, and we all got a return call from a Wyndham attorney who, instead of answering our questions, asked us questions. In my case and in the case of others that have posted here the questions were asked in an acusatory way
Have you been contacted by a Wyndham attorney?
Those of us that have been suspended have been limited in our communication with Wyndham to one case manager. (If that person is on vacation or out of the office due to a family emergency all communication stops) We have been given a special telephone number and email address to contact them and the routine is that we leave a message and hope for a return call or email. Sometimes it comes and sometimes it dosent
And guest confirmations and cancellations have to go through this person
Have you been assigned a case manager or perhaps a lawyer?
During the "hard freeze" period we could not make new reservations or buy or sell contracts. Some, of us have had our accounts "thawed" but even now can't buy or sell. One of us here has reported that they have come to a place where they are "back to normal". In my case we have come to a different resolution
So would you say your accounts are frozen, thawed back to normal? Or like me. Something else. Or would you say you have not been suspended?
The one thing all of us that are or were suspended have in common is that Wyndham believes that we have (or had) "extra" points in our accounts; points that we got for free and for which haven't paid maintenance fees. And I think all of us that have been suspended, even if we disagree with that, at least understand how Wyndham came to that conclusion
So how many extra points does Wyndham see in your account. Or is your "problem" due to something else?? Or maybe you don't have a problem at all
Please understand I am not trying to put you on the spot I really don't care and I really don't need to know the details or know about your individual problem. What I'm trying to figure out here is this: is Wyndham still looking for accounts with extra points and can we expect another round of suspensions? And are you the leading edge of a new net that they have thrown out
Or
Is The problem you are experiencing unique to you and not connected to a possible new round of suspensions?