Another $0.02 worth...
Perhaps you could give us a good example of who to call:
Call#1-Sales Office
Call#2-Owner Services
Call#3-HOA Board
Or maybe you could give us a rundown of how the conversations went and so on. Maybe we are all asking the wrong questions....
George (bogey21) certainly has more experience in this arena with
four deedbacks; I have "deeded back" only
one week (back in in 2008). That said, mine took about 3 months, whereas his took 3
years...
I
wrote to the HOA ---just once--- (
no phone calls were made or necessary at
any time), offering my week (whose fee payments were fully up to date) and offering to pay the (truly minimal) deed prep and recording costs myself for transfer to the HOA. The HOA accepted. The entire process took about 90 days or so, from start to finish. Personally, I had neither the time, inclination (nor patience --- then
or now) for a lot of unproductive phone calls to uninformed / unauthorized / uninvolved people or "middlemen" or "messengers". Acceptance (or rejection) is, after all,
solely and exclusively a HOA / BOD decision in the final analysis.
Smaller "sold out" resorts generally have no "owner services" personnel, per se, nor any "sales office" either (...a resort affiliated resale broker, if any, has
no resort authority whatsoever regarding deedbacks).
In summary, with due respect to George's 3 years long exercise of multiple phone calls, I would (...and did) instead simply
write directly to the resort HOA president to offer your paid-up week (and any required closing costs) back to the HOA, thereby likely saving yourself a few
years in getting a definitive response.