Continental_Drifter
newbie
Hello All,
Another Recinder here with a question regarding our credit card dispute.
Capital One, is asking us for these items to be mailed to them in support of our dispute.
1. return reciepts or proof of return
--USPS reciept with postmark--(we have this postmarked within recission period)
2. additional docs
--emails sent, statments, etc--(we have these)
3. merchant's refund policy
--complete set of contract docs--(we have this too)
4. A second opinion from a similar merchant, on company letterhead and signed by the person who provided the opinion
-- How do we go about getting a second opinion? Has anyone dealt with a credit card dispute that asked for something like this? Is there anyone on the board who might beable to provide us with a signed second opinion?
Im not exactly certian that this is actually needed, since we did recind the contract within our 5 days period. But the credit card company did ask, so I wanted to see if this is common practice.
thanks in advance,
-CD
Another Recinder here with a question regarding our credit card dispute.
Capital One, is asking us for these items to be mailed to them in support of our dispute.
1. return reciepts or proof of return
--USPS reciept with postmark--(we have this postmarked within recission period)
2. additional docs
--emails sent, statments, etc--(we have these)
3. merchant's refund policy
--complete set of contract docs--(we have this too)
4. A second opinion from a similar merchant, on company letterhead and signed by the person who provided the opinion
-- How do we go about getting a second opinion? Has anyone dealt with a credit card dispute that asked for something like this? Is there anyone on the board who might beable to provide us with a signed second opinion?
Im not exactly certian that this is actually needed, since we did recind the contract within our 5 days period. But the credit card company did ask, so I wanted to see if this is common practice.
thanks in advance,
-CD