One of the customer service reps told me yesterday that for the Travel Insurance option, if it were to be paid for with StarOptions it would not cover trips using unauthorized/unqualified VOIs. No idea if there's any truth to that and it's not obvious by looking at the Travelex terms available on the website. Paying the $199 would result in coverage for those VOIs.
Thanks for the feedback!
Very nicely done dioxide45.
You can't deposit StarOptions into II. You can only deposit a VOI, be it a week or all or a portion of HomeOptions from a Flex product.
Do you own a week at a single specific resort, or is it a Flex product that covers multiple resorts?
Deeded week, booked 9 mos out -home resort. Full week. Canceled and now have restricted options. I am still hoping for maybe a November Maui trip (we can stay put at resort if it is functioning - been to Maui plenty). Or if not, then I would put in II (per Vistana).
From what I understand, Maui is a single season all year long, so technically still time to use your deeded week this year. It does suck that they gave you restricted options instead of your normal week, but if the resorts are open, you should still be able to find availability to make a reservation, as plenty of people have canceled Maui stays through the end of this year and even into next. Is it Nanea or KORV/KORVN? I'm not entirely certain how depositing restricted options into II works, I've never tried it.
Out of curiosity, what would happen if it's a voluntary resale week that is not eligible for StarOptions?
Not true if it's booked with a non-retro'd voluntary resale. In the past I had Sheraton Flex HomeOptions fitting that description and when I booked less than 8 months out, even less than a week out, it was still a home resort, HomeOptions booking.
HomeOptions or StarOptions, they don't really have any priority anymore since they were restricted to 60 days and any reservation at 60 days are StarOption reservations. Perhaps they could still be deposited into II as they were still HomeOptions? How do you know they came back as HomeOptions? I didn't think there was any mechanism to restrict HomeOptions. Restrictions are a product of the exchange company, VSN.
I think I got lucky then and it points to them having a wonderfully inconsistent policy. In late May (~90 days out) we used our 2023 and 2024 Lagunamar options to reserve 10 days at WKORVN starting 8/28. Two days after the fire on 8/10 and with the Governor's early proclamations it was obvious that we wouldn't be going so called to cancel. Got everything back into our account with no restrictions and have even been able to deposit the 2023 Lagunamar VOI into II.
Yes, you seemed to do good to get back unrestricted options. They seemed to be consistently inconsistent
Seems to be vague on details and specifics. Quite possible for home resort reservations to be deposited to II. It is also possible that they are making a special provision to deposit StarOption reservations, but it is also likely that they are just offering some kind of accomodation certificate like they did in the earlier days of COVID. So, it is hard to tell what this deposit may actually look like in Interval International. With the expiration date of 2024, that leads me to think it is more of an Accommodation Certificate than a weeks based deposit.
They were specifically listed in my account summary as restricted HomeOptions, and could only be used to book at the home resorts for the Sheraton Flex trust, within 60 days. I would try to recreate it to post some screenshots, but those VOIs are now retro'd.
That makes sense now realizing they were voluntary at the time. I wonder if you did it now if they would come back as Restricted StarOptions. Previously there was no mechanism to move these to StarOptions, but now there would be.
They did mention " Accommodation Certificate:
I would assume so. Luckily I was able to use all of the restricted options for a different last-minute stay for the exact amount of points.
