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Koala warns Wyndham is cancelling reservations based on Wyndham's "updated policy" Anyone know what's up?

chapjim

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I've now seen three individuals on FB who state they've gotten the letter, and a common thread is that they've all posted a rental on Facebook. It may or may not be the reason, but that would put them all within Wyndham's commercial use definition. Unlike many other sites, Facebook is typically real names, so low-hanging fruit for Wyndham.
Not all are real names on facebook.
 

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There is certainly more rental activity from a few Wyndham renters in the TUG Last Minute Rentals forum than just the poor sap who wanted to rent ONE reservation.

If this is the case, Wyndham should take a better look at where the real problem lies.
Last minute rentals used to be 90% Wyndham. After the elimination of resale points and the "letters" that were sent out Wyndham rentals are not the majority. I would say Wyndham has started to eliminate some abuse of the system.
 

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I can honestly say that every Wyndham reservation I ever rented was intended to maintain solvency on my maintenance fees. Does that take them out of the commercial use category (in Koala's view, not Wyndham's)?
If any of your rentals were above your cost ($/1000) of maintenance fees would Wyndham consider it "commercial use"? If you sold a few million resale points after receiving a "letter" I would honstly say Wyndham looks more at the number of points used with GC`s then what a owner says "honestly".
 

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We have initial confirmation that the emails/letters do appear to be legitimate - and that anyone who takes issue with the communication with regard to their specific account should follow up via the email address provided in the letter. We have additional asks in for more details however I do not expect additional clarity to be provided based upon past experience surrounding the rental rules asks that have been made.


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What benefit is it to Wyndham if they clarified what commercial use is? Keep it a moving target where they can enforce what is being abused.
 

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True, but people not using their real names are in violation of Facebook policy terms and conditions.
Posters that use real names are the most transparent, considerate and respectful. It's quite common for posters using a alias to be insulting, obnoxious and rude at times IMHO.
 

chapjim

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If any of your rentals were above your cost ($/1000) of maintenance fees would Wyndham consider it "commercial use"? If you sold a few million resale points after receiving a "letter" I would honstly say Wyndham looks more at the number of points used with GC`s then what a owner says "honestly".

My point was about Koala's definition, not Wyndham's. Too bad you missed it.
 

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*REMOVED*

A polite reminder of forum rules:

Be Courteous

As we read and respond to others, disagreements are inevitable. Differing points of view are welcomed, and indeed the bbs would be a dull place without them. All users are expected and required to express their disagreements civilly. Refrain from name calling and behavior lectures. Personal attacks will not be tolerated and repeated offenses could get you banned from the bbs. Lively discussion is what the board is all about, but that is no excuse for boorish behavior or bad manners. We are assumed to all be adults. If you don't like a particular thread, stop reading it!
 
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chapjim

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Avoid posting about politics, religion, or contentious social issues

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*QUOTED CONTENT REMOVED DUE TO FORUM RULES REMINDER*

Oddly enough, TESS doesn't list any such registered mark.


The symbol ® should be an indication that the mark is registered - if you are seeking such a registration, you need to wait until it happens before using that symbol. You could use either the symbol SM for it as an unregistered service mark or TM for it as an unregistered trademark. To have any protections, of course, you'd need to be able to demonstrate a use in commerce of the mark. See, e.g., https://en.wikipedia.org/wiki/Service_mark for an explanation of how service marks work. Not intended as legal advice, but https://www.justia.com/intellectual-property/trademarks/strength-of-marks/descriptive-marks/ also provides a discussion of the limitations on using descriptive terms like that as marks and the weakness of any protection that might be afforded them.

BTW, hoarding and selling to the highest bidder seem more like they would be actions taken by a broker or postcard timeshare exit company than actions I would expect a megarenter to take. My expectations would be that those folks would try to get as many high value stays booked as they can at as low a cost as possible, then rent them out at a profit. All indications seem to point to Wyndham cracking down on folks that only rent one stay, so my interpretation might be wrong.
 
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Eric B

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What benefit is it to Wyndham if they clarified what commercial use is? Keep it a moving target where they can enforce what is being abused.

I've made this same observation myself on multiple threads in the past - so I concur with your assessment in that respect - but it doesn't prevent me from making the ask in hopes that we may gleam tidbits over time that can help us to piece together the overall strategy being executed (assuming there is one).
 

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I've made this same observation myself on multiple threads in the past - so I concur with your assessment in that respect - but it doesn't prevent me from making the ask in hopes that we may gleam tidbits over time that can help us to piece together the overall strategy being executed (assuming there is one).

Rather than obsess over a precise definition of "commercial use," which most of us agree will not be forthcoming, a better approach might be identifying account characteristics that alert Wyndham to excessive renting.

I'll start. I think the trigger in my case was guest confirmations. I had thirty free GCs starting in January 2021 and ran out in mid-February. Looking at my tax records, I bought an additional 53 GCs the rest of the year. It would have been silly to argue that I was not renting.
 
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chapjim

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Rather than obsess over a precise definition of "commercial use," which most of us agree will not be forthcoming, a better approach might be identifying account characteristics that alert Wyndham to excessive renting.

I'll start. I think the trigger in my case was guest confirmations. I had thirty free GCs starting in January 2021 and ran out in mid-February. Looking at my tax records, I bought an additional 53 GCs the rest of the year. It would have been silly to argue that I was not renting.
Wyndham pocketed a few duckies on the GC's. I'm suprised Wyndham dosent require a GC when using EH.
 

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I've made this same observation myself on multiple threads in the past - so I concur with your assessment in that respect - but it doesn't prevent me from making the ask in hopes that we may gleam tidbits over time that can help us to piece together the overall strategy being executed (assuming there is one).
Wyndham finds keeping it loose and free works to their benefit. A moving target is harder to hit then a stationary one. As far as strategy goes I think blackout dates and new rules have inflicted max pain on the mega renters to flush out weak hands. Renting under the new rules and blackout dates requires more work for less payoff. The elimination of resale points with VIP bennies is the reason 500,000-1,000,000 point contracts have been showing up on eBay quite frequently over the last year.
 
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chapjim

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Wyndham pocketed a few duckies on the GC's. I'm suprised Wyndham dosent require a GC when using EH.

Yeah, like $5,247. Not bad for doing nothing.
 

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Wyndham pocketed a few duckies on the GC's. I'm suprised Wyndham dosent require a GC when using EH.

I’m not surprised that the Wyndham rental arm does not require a GC. Worst case if GC usage is suspended for certain offending accounts due to repeated rental activities - that owner could still use EH.


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WManning

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Yeah, like $5,247. Not bad for doing nothing.
Consider it as cost of doing business with Wyndham. They just want a piece of the pie. Better then using EH and getting a 60/40 split. The 60/40 is only if the whole reservation is rented.
 

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I’m not surprised that the Wyndham rental arm does not require a GC. Worst case of GC usages are suspended for certain offending accounts due to repeated rental activities - that owner could still use EH.


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Don't give them any ideas.
 

chapjim

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Consider it as cost of doing business with Wyndham. They just want a piece of the pie. Better then using EH and getting a 60/40 split. The 60/40 is only if the whole reservation is rented.

I get that but as I've mentioned to some others on the board, for some of us, EH is the only safe way to rent. Safe does not mean lucrative. That must make Wyndham happy!
 

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What is the split if they only rent part of it?

Same split regardless of what portion of the reservation gets rented.

Some owners in the Facebook groups have posted that they ended up in the hole big time on Extra Holiday rentals. Some owners make out okay with their EH rentals, some just so so and some end up underwater.

It's been years since I looked into EH out of curiosity and this is what I remember. It takes some time to get everything done to submit a rental. Once that's done the reservation must still be at least 30? days out but it might be more. You do have the option to pull a reservation that hasn't sold out of EH.

I remember seeing some owners saying they weren't happy with the wait time to get their money. I'd guess that EH might not begin the process of releasing the money until the reservation is over.
 
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