MikeKennedy
Guest
- Joined
- Aug 3, 2020
- Messages
- 9
- Reaction score
- 15
- Points
- 13
- Resorts Owned
- HGV- Parc Soleil
Hi @samara64, Mike from KOALA here. We are very sorry to hear you're not happy. Quick question: did you list the 3BR from August 9th -16th? If so, someone from our customer service team called and left voicemails for you on March 23th, 24th and 29th to help you verify your account and, as a result were not able to get in touch with you. We verify Host's accounts because it gives confidence to travelers that they're renting from real people. As it never got verified, we couldn't go live with this listing. If you'd like someone assist you - please email us at hello@go-koala.com or call us at 1-833-KOALA-CO. we're happy to help!Koala is a Joke.
I registered and put a Worldmark Seaside reservation that we will not use on it but it never shows up.
No response from support or anyone else.
-Mike