We used to have great luck with trading our prime week with DAE, and had hoped that RCI's acquisition of DAE would translate into an even greater selection of exchange weeks. Quite the contrary! We're Gold Advantage members with a banked prime week, and have been trying for months to get an exchange. Months. And we included a huge range of locations (including all the ones DAE reps have previously told us are generally in good supply) and a wide range of weeks. Nothing! We have to had to call DAE multiple times to even speak with someone, and even then, they offer us nothing. We always end up talking with Ken Haberman, who contradicts himself at every turn, claims that no one is trading their weeks, and gives us an extremely hard sell on Mexican All Inclusives, even though we keep telling him that these do not fit our needs. (In several cases, the resorts Ken at DAE is pushing are less expensive through Booking.com, and with no trade required!) Really disappointing. We were so impressed with DAE before this. We now have a banked week that seems to be worthless. Seems like we can't really get any straight answers from anyone at DAE. We'll be looking into other options for trading our summer 2018 week.