SHG
TUG Member
- Joined
- Jan 22, 2018
- Messages
- 253
- Reaction score
- 135
- Points
- 154
- Location
- Calif
- Resorts Owned
-
Riviera Beach and Spa, Dana Point
HGVC Flamingo
HGVC on Blvd
Hyatt Beach House
We just conducted a test where we had a friend log into their RCI account at the same time we logged into our HGVC RCI account. We each conducted an exchange search for Cabo San Lucas in July/August 2018. We were shocked to find that our friend had 8 pages of listing when we only had 8 resorts period!!! They were able to book exchanges into resorts that were not even on our list! How could this be??
We called HCVC RCI the next day to see if they had any explanation. We made 2 separate calls to discuss with 2 different HGVC RCI counselors. Both were under the impression that we should be able to see all RCI availability and had no idea how anything different could be possible.
Is it possible that HGVC has reduced/filtered RCI exchange availability???? Anyone have any experience or insights on this?
- No, their resort was not anything exceptional or perceived better than Hilton
- Yes, we were both step by step looking at the same things, not filtering differently
- Their RCI account is separate from their timeshare account, so they log directly into RCI
We called HCVC RCI the next day to see if they had any explanation. We made 2 separate calls to discuss with 2 different HGVC RCI counselors. Both were under the impression that we should be able to see all RCI availability and had no idea how anything different could be possible.
Is it possible that HGVC has reduced/filtered RCI exchange availability???? Anyone have any experience or insights on this?