What is the emergency at II???

californiagirl · Jul 15, 2006

I just tried to call II and a recording said that due to an emergency II is closed. The message stated that they would reopen as soon as possible. I tried to log on to their website without success. ("Site contains no data" message.) Anyone know what is going on?

wfillion · Jul 15, 2006

Message now says closed due to approaching hurricane. They have done this in the past but I don't know what hurricane is imminent to South Florida, I think it's just a recording they put on. The toll free number says something about the July 4th holiday and then disconnects.

timeos2 · Jul 15, 2006

The scale, level of performance and professionalism of II never ceases to amaze me.

twinglez · Jul 15, 2006

The iwebsite is down too.

riverdees05 · Jul 15, 2006

Their web site is down, too. Maybe since it is down and if they don't have a manual back-up procedure, they just shut down the phones, etc. and put on an old message.

Patricia · Jul 15, 2006

Thanks Tuggers for the heads up....I thought maybe Interval had
gone bankrupt !! But at least they now have a posting on the website;
before there was nothing and they looked like some "fly by night outfit"

But to some of the long-time Tuggers do you remember we have had
this discussion before about the approaching hurricanes? It is a very
familiar pattern....Interval simply closes their doors and goes home.

Other Tuggers involved in high-tec found it strange that Interval had
no "back up" system.

And it looks like the situation hasn't changed much over the past 5 or
6 years.

Hopefully they will be back up soon,

Regards,
Patricia

KenK · Jul 15, 2006

II will fail 'cause Craig left. No one else knows what is going on.

Wonder how many flowers one can get for a week?

LMD · Jul 16, 2006

II web site seems to be up and running now as of this morning

Lisa

pcgirl54 · Jul 16, 2006

None of us know what the story is yet. I have worked in a call center before and if employees cannot access info for clients then the best bet would be to send them home after a period of time if one had a major IT issue. Being married to an IT person who works for a global company these things happen even with the best of plans. Sometimes it is from an upgrade or an event in another branch in another country.

Kola · Jul 16, 2006

II website works fine for me this a.m. No emergency. No need to panic.

Kola

carolbol · Jul 16, 2006

KenK said:
II will fail 'cause Craig left. No one else knows what is going on.

I miss Craig's presence on TUG also. He always appeared honest, fair, and was always available to answer our questions.

Darlene · Jul 16, 2006

The II website NEVER works properly, and what really makes me mad is how they consistantly deny there is a problem.
Darlene

JBRES1 · Jul 16, 2006

I spoke with a rep at II today and she told me that they lost power there yesterday. There was some sort of a power outage in the area that II is located in, so they had no phone or computers .
Jim Breslin

What is the emergency at II???

californiagirl

wfillion

timeos2

Tug Review Crew: Rookie

twinglez

riverdees05

Patricia

KenK

LMD

pcgirl54

Tug Review Crew: Rookie

Kola

carolbol

Darlene

JBRES1