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BeachPlace Owners' Letter

minoter

TUG Member
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Mar 7, 2006
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Dear BeachPlace Towers Owner,

The Board of Directors and your resort leadership team are pleased to provide you an update on a number of important matters addressed at the October 2012 Board of Director’s meeting.

BeachPlace Towers has experienced a busy 2012 with many resort projects and product enhancements. At the end of December, the resort will have completed the painting of the exterior of the building, resurfacing of the pool deck, the addition of an awning over the pool bar, and the modernization of the elevators. In October, we also completed the renovation of the fitness center, which was well received.

In May 2013, the resort will begin the 15 year refurbishment of the villas and common areas at a cost of $10,488,471, giving a revitalized look and feel to the property at the completion of the project in October 2013. We will also complete several smaller projects and enhancements at a cost of $1,315,819 for a total reserves project expenditure of $11,804,290. All of the 2013 asset improvements will be funded by amounts in our reserve fund without the need for any special assessment.

In reviewing the needs of the resort and to bring BeachPlace Towers up to Marriott’s Brand Standards, the increase to the 2013 Maintenance fee is significant. Over the last several years, prudent financial management of the Association has led to a 2011 year-end surplus of $2,276,216 of which $1,776,216 was Board designated as a Hurricane Deductible Reserve and $500,000 as an undesignated operating reserve. During 2012, your management company deemed it necessary to make ongoing operating expenditures that exceeded the 2012 budget by $470,000. In an effort to reduce the overall impact of these increases to the Owners, the Board of Directors worked with the management company and approved utilizing a portion of the Hurricane Deductible Reserve to be spread evenly over 3 years ($253,666 each year) starting in 2013. Therefore, for 2013, the maintenance fee for each week will increase 9.3% from $1,037.91 (gold week) to $1,134.10 and from $1,051.07 (platinum week) to $1,149.13 The majority of the increase is due to rising benefit cost for the associates and the addition of staffing to be in line with other Marriott Vacation Club properties and deliver the service levels required of a Marriott Vacation Club resort. The increased operating expenses resulting from staffing and benefits increases in 2012 will continue to occur in future years . After applying the hurricane reserve offset for 2014 and 2015, the Hurricane Deductible Reserve will have a balance of approximately $545,000 and the undesignated operating reserve will maintain a balance of $500,000. The management company is estimating increases in the maintenance fee for 2014, 2015 and 2016 to be about 5% in each year.

In May of 2013 we will hold our Annual Board of Directors meeting and the election of two directors. We continue to stress the importance of voting your proxy at the annual owners’ meeting. As was reported to you last year, only 17% of owners actually took the time to vote their ballot. Without Marriott voting their weeks, a quorum of voting owners would not have been met. We ask that you take your voting responsibilities seriously by participating in the election process. Please vote your proxy!

Your management team would also like to thank everyone who completes the customer satisfaction surveys that are e-mailed to you after your stay. The information that we collect from the surveys is regularly reviewed and used to drive our owner service initiatives.

In order to expedite service to you, I ask that you contact Owner Services at 800-845-4226 for any questions regarding your deed, address changes or reservations questions.

If you have general questions about the resort please contact Tom Hastings, Director of Operations at 954-767-1105 or Tom.Hastings@vacationclub.com

Financial questions should be directed to Lisa Armbrister, Director of Finance at 954-767-1145 or Lisa.Armbrister@vacationclub.com

For any communications to the Board of Directors, please contact Eric Minotti, Board President using the mvciobb@vacationclub.com email address.

Of course, I remain available to answer any questions that you prefer to direct to my attention at Dione.lewis@vacationclub.com

Sincerely,

Dione T. Lewis Eric Minotti
General Manager Board President
 
The management company is estimating increases in the maintenance fee for 2014, 2015 and 2016 to be about 5% in each year.

Does this take into account the possibility of rising property taxes due to property valuation increases?
 
Owners knew this was coming but Marriott obviously wants to put their own people before 'owners' as the bulk of the increase is for staff benefits! Owners still have to suffer through cheap furnishings of a Motel 6 level while other Marriott TS resorts have a Ritz look. If it wasn't for the location, I'd be long gone as an owner. Last time they did a major refurb it was laughable...same old pictures, tables, etc. as they were in the original opening many years ago. In fact they're still there!

9% increase. Plus 5% for the next three years (if we're lucky). I really don't think the HOA had any say in this decision. You'd be lucky to do that on your income raises or the stock market...but Marriott just sticks it to you because they can!

Brian
 
Owners still have to suffer through cheap furnishings of a Motel 6 level while other Marriott TS resorts have a Ritz look. If it wasn't for the location, I'd be long gone as an owner.

If you want a betterMotel 6 alternative look at the Silver Seas about 200 yards to the North of Beach Place. Problem is they only have one 2 bedroom Unit (could be two). But the 2 bedroom unit I used to own at Silver Seas is second floor overlooking the ocean. And they have street level parking right behind the Resort!!

George
 
Terry,

The proforma information for 2014, 2015 and 2016 was provided by Marriott at my request. Marriott spent the time to estimate the Total fee for those years, so we can only rely on their representations to the Board. The Board has the intention to hold Marriott to these estimates, assuming no catastrophic or siginficant or unusual event. The numbers for the out years that were presented to the Board actually had increases less than 5%. Marriott changed the language in the last draft.
Eric
 
Brian, It's all costs. Do you want to pay $1600/yr like Crystal Shores or $1500/yr like Oceana Palms just to get the very upscale furnishings?
 
Terry,

The proforma information for 2014, 2015 and 2016 was provided by Marriott at my request. Marriott spent the time to estimate the Total fee for those years, so we can only rely on their representations to the Board. The Board has the intention to hold Marriott to these estimates, assuming no catastrophic or siginficant or unusual event. The numbers for the out years that were presented to the Board actually had increases less than 5%. Marriott changed the language in the last draft.
Eric

Thanks Eric. I like having a semi-known amount than a potential surprise.
 
I see this as DC costs.

"The majority of the increase is due to rising benefit cost for the associates and the addition of staffing to be in line with other Marriott Vacation Club properties and deliver the service levels required of a Marriott Vacation Club resort."

I read this as additional personnel to cover the DC changes of allowing more people for shorter weeks.

Lots more cleaning people will be needed during the week along with porters, front desk, etc since people will be checking in and out at all times during the week. This is getting to be a lot closer to the hotel model that Marriott knows well.
 
Terry and Brian,

The 2013 refurbishment was budgeted by the Board over the last 6 years such that there would be no special assessment to complete this project. According to Marriott, the 2013 refurbishment will be at Marriott Brand Standards in all respects. So, if the BeachPlace decor after this refurbishment resembles a Hotel 6, so will every other Marriott in the system.

That said, BeachPlace is used by the most difficult guest population in the Marriott system resulting in significant wear and tear of the villas. Spring Breakers, guests from Cruise Boats, the Boat Show and the Air and Sea Show events are very hard on our property. The Board is committed to keep our property our owners are proud to visit.

Eric
 
Terry and Brian,

The 2013 refurbishment was budgeted by the Board over the last 6 years such that there would be no special assessment to complete this project. According to Marriott, the 2013 refurbishment will be at Marriott Brand Standards in all respects. So, if the BeachPlace decor after this refurbishment resembles a Hotel 6, so will every other Marriott in the system.

That said, BeachPlace is used by the most difficult guest population in the Marriott system resulting in significant wear and tear of the villas. Spring Breakers, guests from Cruise Boats, the Boat Show and the Air and Sea Show events are very hard on our property. The Board is committed to keep our property our owners are proud to visit.

Eric

From what I have heard about the guest poulation at Paris - Beachplace has competition for the most diffcult customer base - I guess this is really rental customer - certainly seems to be in Paris.
 
Terry and Brian,

The 2013 refurbishment was budgeted by the Board over the last 6 years such that there would be no special assessment to complete this project. According to Marriott, the 2013 refurbishment will be at Marriott Brand Standards in all respects. So, if the BeachPlace decor after this refurbishment resembles a Hotel 6, so will every other Marriott in the system.

That said, BeachPlace is used by the most difficult guest population in the Marriott system resulting in significant wear and tear of the villas. Spring Breakers, guests from Cruise Boats, the Boat Show and the Air and Sea Show events are very hard on our property. The Board is committed to keep our property our owners are proud to visit.

Eric

Dear Eric - thank you for all you and the other board members do to keep this unique Marriott property at a level comparable (nothing is ever identical - nor should it be) to the others in the system. I clicked thru the letter and wrote similar sentiments to Tom - and also the one improvement that I would like to see in this refurbishment (I have shared this with you in the past). The kitchenette of the guest unit has a large microwave that monopolizes a lot of the limited counter space. Most Marriotts have the microwave mounted in the wall unit that also has the cabinets in it. If you are planning to do this - great! I you plan to leave that big mirror there, then perhaps the microwave can be installed on a shelf built on either end wall (if this is *code* for such an installation). We often end up using the top of the micro, as it is, as a prep or storage surface - and sometimes busy hands end up placing a liquid (!) on top - that cannot be good. Really - that is the only thing we (as owners) see that we wish were different. Yes - we see wear and tear of some things - corners of counter stools and/or dining chairs for example (square or exaggerated pointed corners are going to wear out fast - any MOM could tell that - does need to be a decorator!) The plates are heavy, and the stove has a glass top - any accidents there? The granite countertops seem to be indestructible, and some things (frames on glass-top tables) could be rehabbed with a coat of paint and in some cases, new glass - or is it better to just replace them? BTW - we had ZERO elevator problems last week, even with 3 of 4 running at any time - so the improvements there must already be working!

Yes, timeshare fees are an escalating expense - but so are the costs in any vacation. When we know our money is well-invested in the property, it makes more sense to us. I am sure that you will make wise and cost-effective choice on our behalf, for things we SEE, and those things that must be done that we do NOT see, either. Any homeowner is faced with the same decisions about their own property.

M
 
... As was reported to you last year, only 17% of owners actually took the time to vote their ballot. ...

I think I see the real problem here.
 
M,
Thanks for your comments. I have asked Tom to look into your request for the shelving.

Regarding the breakage, the only real issue with glass and dishware is the granite counters. These counter have caused breakage which the Board was aware could happen when the granite was installed. The granite is a Marriott Brand Standard and was a major request from owners who found the formica counters unattractive. I believe most owners will be pleased with the design team recommendations for the 2013 refurbishment.

Eric
 
M,
Thanks for your comments. I have asked Tom to look into your request for the shelving.

Regarding the breakage, the only real issue with glass and dishware is the granite counters. These counter have caused breakage which the Board was aware could happen when the granite was installed. The granite is a Marriott Brand Standard and was a major request from owners who found the formica counters unattractive. I believe most owners will be pleased with the design team recommendations for the 2013 refurbishment.

Eric

It makes sense that those heavy, sturdy dishes would still break on the granite - i was thinking about those heavy dishes breaking the *stove top*. Happened to me once at home, many years ago - but it was a freak accident, and yes, I bought another glass-top stove. I am sure that many of us would love a peek at what the reno team has in mind - any chance of seeing that? Or would that open up cans of worms, and *spoil the surprise*? I'll be there again next November - I can wait . .

Mamianka
 
Regarding the breakage, the only real issue with glass and dishware is the granite counters. These counter have caused breakage which the Board was aware could happen when the granite was installed. The granite is a Marriott Brand Standard and was a major request from owners who found the formica counters unattractive. I believe most owners will be pleased with the design team recommendations for the 2013 refurbishment.

Eric

Eric...on the subject of dishes can you explain the reason each part (studio and 1BR) have only 4 sets of dishes...4 people in the 1 bdrm can run the dishwasher 3-4 times a day...a terrible waste of water, electricity and holiday time. What is the wisdom of that HOA decision? More dishes please.

Also...the millions of dollars spent of the refurb need professional interior designers so the terrible missmatch of furnishings of the past don't take away from the 'wow! Factor' we should have once done.

Brian
 
Eric...on the subject of dishes can you explain the reason each part (studio and 1BR) have only 4 sets of dishes...4 people in the 1 bdrm can run the dishwasher 3-4 times a day...a terrible waste of water, electricity and holiday time. What is the wisdom of that HOA decision? More dishes please.

Also...the millions of dollars spent of the refurb need professional interior designers so the terrible missmatch of furnishings of the past don't take away from the 'wow! Factor' we should have once done.

Brian

We solved this by having our Guest bring over her dishes, silverware, etc. since she was eating with us - and we ran the dishwasher when reasonably full - and then before we left, replaced the things in her unit. Got to agree about "vacation decor" all over, not just Marriott's TS - usually too many clashing patterns, etc. for our taste. Funny - the really expensive hotels, etc. often have soothing schemes in monochromatic pallettes - the cheapest places have stuff that looks like it was put together by the color-blind - and we do not understand why Marriott has decor that looks like Walt Frazier's outfits, court-side. Yikes. Maybe it is to encourage us to *close our eyes* to relax?? Spend more time gazing out over the oceans/golf courses/pools, etc.? I well understand how musical motivation works - I do not know how decorating motivation works, if that is part of the plan.
M
 
I usually split my unit into two parts and use both sides for two weeks in a row, so you don't have access to the dishes in the part you aren't using.

But when in the 1 bdrm unit we use the dishwasher because it is there and we're on holiday. When the HOA has a multimillion dollar reno surely they can afford at least 4 more sets of dishes and utensils in the 1 bdrm portion...and save electricity and water in the process.


We solved this by having our Guest bring over her dishes, silverware, etc. since she was eating with us - and we ran the dishwasher when reasonably full - and then before we left, replaced the things in her unit.
M
 
I usually split my unit into two parts and use both sides for two weeks in a row, so you don't have access to the dishes in the part you aren't using.

But when in the 1 bdrm unit we use the dishwasher because it is there and we're on holiday. When the HOA has a multimillion dollar reno surely they can afford at least 4 more sets of dishes and utensils in the 1 bdrm portion...and save electricity and water in the process.


Yes, your case is different. I have a set of Corelle dishes that survived years and years of dropping, teenagers, etc. - and weight very little. They are also safe for the micro. Or, BPT could go retro and get Melmac-style stuff - indestructible. I just get nervous about *glass* tumblers in the bathroom, and am relieved to see plastic. In timeshares where there are NOT plastic glassses, we buy 2 cheapies - might take our own in the future. This is the lady who take a little electric non-stick frypan, and also a small computer printer - I am used to carrying lots of music equipment, instruments, stands, etc., so traveling is no biggie. And we are seldom in a TS for 2 weeks - we get itchy after a week, unless we are very far from home, like Europe. Trip to Poland coming up in July for our fortieth - we are heavily into Rosetta Stone - me, for a refresher, since all my Polish-speaking family is dead, and my Italian-American husband must really love me - he is learning Polish. (Yes, I learned some Italian for our trips to Italy - and the Met Opera.) I told him the word we use for "man" is "chlop" - Rosetta Stone uses "menszczyna" (again, I need Polish spelling help (I learned in Babcia's kitchen.) I will not be schlepping a printer, frypan, or a lot of other stuff to Poland, that is for sure!

M
 
M,
Regarding the microwave shelving in the lockoff, the General Manager will consult with the design team to see if that change is feasible.

Brian,
The General Manager is addressing the table setting matter. Since all plateware will be new as part of the refurbishment, there will be 6 place settings in the Master and 4 in the lockoff. Additional place settings will be available from housekeeping for an additional guest (when necessary) in the Master.

Eric
 
Thanks Eric regarding the situation on dishes. That will improve somewhat.

For the refurbish, I again recommend a comfy chair in the Master just like every other Marriott TS has. I proposed that a year or so ago, but the GM nixed it feeling only nursing mothers would use it. I think he's gone now.

Brian
 
M,
Regarding the microwave shelving in the lockoff, the General Manager will consult with the design team to see if that change is feasible.

Brian,
The General Manager is addressing the table setting matter. Since all plateware will be new as part of the refurbishment, there will be 6 place settings in the Master and 4 in the lockoff. Additional place settings will be available from housekeeping for an additional guest (when necessary) in the Master.

Eric

YES! Thanks a whole lot! Ideally, BPT would get the same kind of built-in that has the microwave facing straight out (as a part of the upper cabinets), like many of us have at home, as mine is over my range. If that is not in the plans, then even the end-wall shelf I suggested would be a BIG plus. That huge mirror can GO, in my opinion - maybe be re-used in another application, like a bathroom replacement (although I know they are not easy to get off a wall if glued on). And as for the plates - I like your solution. It is sensible to buy more plates (which can be moved to other units as needed) then to run up an even bigger water bill!

Mamianka
 
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